Lead Support Specialist

Salary Range $18.25 - $18.50 Hourly

Description

Provides services to adults with serious mental illness in an acute care residential setting, serving as a Lead Support Specialist responsible for mentoring and training incoming staff while ensuring high-quality consumer care. Delivers comprehensive case management services, including participation in treatment planning, discharge preparation, and service linkage for individuals transitioning to community settings. Supports with conducting residential intake assessments and collaborates with interdisciplinary team to update and implement individualized treatment plans. Manages external appointments, court obligations, medical coordination, and benefits navigation for complex care consumers, including providing transportation to ensure continuity of care. Engages in continuous, ongoing training and professional development to maintain competency and enhance quality of care. Assesses and interprets consumer data to identify needs and deliver appropriate, individualized, and age-related care. Collaborates effectively with interdisciplinary teams and internal/external stakeholders to support holistic care. Participates in and supports continuous staff training, onboarding, and skill development initiatives. Performs additional duties and responsibilities as assigned by management.

Hours: 8:00 a.m. - 4:00 p.m.

The Full Time positions have the following benefits:

• 3.2 weeks of Paid Time Off during the first year

• Medical, vision, dental and life insurance

• 403(b) employer match

• 9 Agency-paid holidays

• Training opportunities provided throughout the year

• Retention bonus offered biannually, $1.25k for full time staff

Qualifications

BA/BS Degree must be in mental health discipline or health/human services or 1 year full-time experience working with people diagnosed with serious mental illness. AA/AS with 2 years' experience or High School Diploma with 4 years' experience. Related work or life experience is defined as “activity in a supportive role with an individual providing assistance, advice, guidance, instruction, or direction in completing activities of daily living or coping with ongoing stressful life circumstances.” Excellent communication and interpersonal skills required. Employee must possess a valid Driver’s License and, if duties require driving, be able to drive an Agency owned vehicle. Part-time employees are required to work a minimum of 2-3 shifts per month. In the event of inclement weather and/or a State of Emergency, all employees are expected to report to work as scheduled.

Legacy Treatment Services is an Equal Opportunity Employer.

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