Senior Test Program Manager

Job Description

Job Description

Pay Range: $50.00hr - $55.00hr

Job Overview:

The organization is seeking an experienced Test Program Manager to lead and govern testing activities across large-scale enterprise programs. The successful candidate will oversee multiple testing workstreams, drive quality governance, manage cross-functional dependencies, and ensure successful delivery of complex releases. This role requires strong leadership, stakeholder management, program-level planning, and expertise in end-to-end testing strategies.

Responsibilities:

The candidate will lead end-to-end testing activities across multiple applications, workstreams, and Test Leads within a program. The candidate's responsibilities include defining and implementing program-level test strategy, governance frameworks, quality standards, and testing operating models.

• Manage cross-functional dependencies, program risks, issues, and critical path testing activities.
• Drive System Integration Testing (SIT), End-to-End Testing (E2E), Regression Testing, User Acceptance Testing (UAT), and release readiness activities.
• Monitor and report program-level quality metrics including test execution progress, defect trends, risk assessments, RAG status, and release-readiness indicators.
• Establish and lead defect governance processes, ensuring timely resolution of critical defects across teams.
• Coordinate test environment management, test data planning, resource allocation, and capacity management.
• Collaborate with business stakeholders, product owners, development teams, architects, and program leadership to ensure quality outcomes.
• Facilitate Go/No-Go decision meetings and provide recommendations based on quality and risk assessments.
• Drive adoption of test automation strategies, continuous testing practices, and quality engineering initiatives.
• Escalate program risks, issues, and dependencies with impact analysis, mitigation plans, and recommendations.
• Mentor Test Leads and QA teams on testing best practices, quality standards, and delivery excellence.

Mandatory Skills / Must-Have Areas:

The successful candidate must demonstrate experience leading enterprise-wide testing programs involving multiple applications and teams, with strong expertise in program-level test governance and quality assurance management.

• Deep understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Hands-on experience with Agile, Scrum, SAFe, and Waterfall delivery methodologies.
• Extensive experience in System Integration Testing (SIT), End-to-End Testing (E2E), User Acceptance Testing (UAT), Regression Testing, and Release Validation.
• Proficiency in Defect Management, Quality Metrics, Risk Management, and Executive Status Reporting.
• Technical proficiency with JIRA, Azure DevOps, ALM / HP Quality Center, Zephyr, qTest, TestRail, and Azure Test Plans.
• Knowledge of Test Automation Frameworks, Continuous Testing, CI/CD Pipeline Integration, and DevOps Quality Gates.

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
• 12+ years of IT experience with at least 5+ years in Test Program Management or Test Delivery Leadership roles.
• Proven experience managing large-scale enterprise testing programs supporting multiple applications and distributed teams.
• Strong experience in test governance, quality management, and release readiness activities.
• Experience working with senior stakeholders and executive leadership.
• Strong verbal and written communication skills, leadership, presentation, and stakeholder management skills.
• Ability to influence decision-making and successfully manage complex testing programs.

Preferred Qualifications:

• Experience supporting Digital Transformation, Cloud Migration, or Enterprise Modernization initiatives.
• Exposure to DevOps practices and Continuous Delivery environments.
• Experience implementing enterprise-wide test automation strategies.
• QA Certifications such as ISTQB, CSTE, or equivalent.
• Experience within Healthcare, Insurance, Banking, Financial Services, or other regulated industries.

Key Competencies:

• Program & Portfolio Testing.
• Quality Governance & Metrics.
• Risk & Dependency Management.
• Release Readiness & Go/No-Go Decisions.
• Executive Reporting.
• Stakeholder Management.
• Defect Governance.
• Test Automation Strategy.
• Resource & Capacity Planning.
• Agile / SAFe Delivery.
• Leadership & Team Management.
• Continuous Quality Improvement.

Nice-to-Have Skills:

• Cloud Testing (AWS / Azure).
• Performance Testing Exposure.
• API Testing Knowledge.
• Enterprise Release Management.
• Digital Transformation Programs.
• Quality Engineering Practices.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.