Restaurant Manager

Job Description

Job Description

Company Overview: With dazzling waterfront views, contemporary American cuisine and glamorous décor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican a premiere waterfront dining destination. Our mission at Rusty Pelican, Tampa is to always innovate and consistently deliver a 5-star experience for our teams, guests, and community. We are all about advancement and growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member! Competitive Benefits:Industry-leading compensation packageComprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.Lifestyle Spending Account benefit, which supports you and your family in numerous ways such as through gym memberships, childcare, student loans & more!Variety of Supplemental Benefit Plans for life's unknowns401k with annual employer match after 12 months employmentEmployer paid life Insurance throughout the length of employmentMonthly Reward Dollars to use at various company locations.Accrued Paid VacationPaid/Floating holidays for 5 major holidaysPaid Sick Time renewed yearlyEducation Assistance Program (EdAP) for hospitality related education growthEmployee Assistance Program (EAP) to assist with work life balanceManagement Referral Program with up to a $4,000 payout for qualifying management positionsPay: $ / year plus bonusSummary:The People & Operations Manager will serve as the restaurant's culture ambassador, a servant leader and coach for our managers. They combine the desire to authentically care for others with their human resources technical knowledge. They will possess a myriad of skills to succeed in this unique role that include being a skilled leader not afraid to step out of the norm, collaborating and assisting leaders to be better leaders. All this to provide authentic care for our internal guests, focusing on them reaching their full potential. Ways this role will inspire culture within the restaurant:Participate in the planning and promotion of associate engagement activitiesFoster PRIDE values, as well as DEI&B initiativesFoster a work environment where team members are given the opportunity to contribute to their full potential with cross training and developmentAssist with ensuring that internal communication is in alignment with the company's culture and guiding principlesAssist to instill confidence and trust with leaders helping them grow as servant leaders and foster safety with ongoing learning90 day stay interviews/ exit interviewsFAQ sheet to educate new hires about what makes their restaurant uniqueExpert with EAP and other resourcesCoordinate learning and development opportunitiesChampion company initiatives at the unit levelServe as the units workers comp, safety and risk championEnsuring positive coaching opportunities to motivate, recognize and correct unwanted behaviorServing as the first point of contact for routine team member inquiriesCommunicating and coordinating HR programs such as performance review process, team member opinion surveys, and open enrollment with Operations leaders to ensure first-class experience for team membersCoach managers in holding accountability with their team members and upholding standards for performance managementServe as the point of contact for team ember grievances, conduct investigations and communicate findingEnsuring compliance with federal, state and local ordinances as requiredPerforming general administrative tasks for the HR OfficeOur ideal candidate will have experience managing Human Resources in a restaurant as well as experience that involved interacting with team members on all levels:A minimum of three years' experience in Restaurant ManagementMinimum 2 years' experience handling HR related tasks and issues in a restaurant/hospitality environmentStrong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team of employees.Excellent communication and organizational skills, with a keen attention to detailSolid understanding of restaurant operations, including inventory management, cost control, and guest relations.Ability to effectively present information in one-on-one and group situationsAbility to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in personAbility to handle multiple and changing priorities in a professional mannerAbility to objectively coach employees and management through complex, difficult and emotional issuesMust possess strong communication and listening skills, excellent speaking, reading and writing skillsAbility to handle complex issues encountered using knowledge acquired through training and experienceDemonstrated ability to gain the trust and confidence of managers and team members and influence the organizationAbility to diagnose organizational issues and implement creative solutionsAnalytical skills with demonstrated ability to translate data to insight and then into actionAbility to research and analyze various different types of data informationStrong computer skills including intermediate or above knowledge of Microsoft Office programsMultiple language abilities preferred. Fluency in English required and Spanish desiredQualifications:This role will collaborate with leadership to assist managers in creating an understanding of business compliance, which affects associates' ability to excel in performing their duties to include:Examples of how this role will contribute to team member happiness and retention with a focus on the whole person:Disclaimer:The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider employment for qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing pre-employment background check