Team Leader

Job Description Job Description Team Leader, Food Services Location: Pittsburgh, PA 15232 (On-site – Shadyside area) Schedule: Rotating Day & Evening Shifts New Hire Starting Base Pay: $19.60 – $22.26 per hour (Starting pay based on experience, with clear advancement pathways as you build specialized expertise.) Future Earning Potential: Established employees have the opportunity to earn progressive pay increases up to $30.25 per hour over time through performance, tenure, and continuous learning. Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with immediate full benefits; not a temporary job ) How You'll Make an Impact Daily Operations Support: Assist the Food Service Supervisor in overseeing daily department operations, ensuring high standards for patient and retail meal services. Team Training & Mentorship: Orient, train, coach, and conduct routine performance competency checks for hourly food service associates. Food Safety & Sanitation Oversight: Monitor food safety, sanitation, and temperature logs daily to maintain strict inspection readiness and regulatory compliance. Quality & Inventory Control: Oversee food quality and quantity for menu requirements, perform quality assurance checks, and secure inventory and cash revenues. Customer Service Recovery: Address and resolve customer complaints, documenting service recovery actions according to operational guidelines. What We’re Looking For – Minimum Job Requirements Experience: Minimum 2 years of relevant food service experience required; minimum of 2 years of leadership/supervisory experience and food preparation experience in a food service or fast-food environment preferred. Education: High school diploma or GED preferred. Technical & Industry Skills: Knowledge of commercial food service operations, food prep workflows, inventory control, cash handling procedures, and HACCP food safety standards. Soft Skills: Strong leadership, effective communication, problem-solving skills, and the ability to train and motivate team members in a fast-paced environment. Licensure & Clearances: ServSafe Certification strongly preferred (or ANAB-accredited Food Protection Manager certification required within 6 months of hire); Act 34 PA Criminal Record Check. What We Offer Predictable Work-Life Balance: Structured rotating day and evening shifts in a supportive healthcare dining environment. Competitive Compensation & Growth: Starting pay based on experience, with clear advancement pathways into food service leadership and department management. Comprehensive Benefits Package: Top-tier health, dental, and vision insurance starting day one. Generous Retirement Match: Retirement savings with up to an 8% employer match contribution. Education Investment: Up to $6,000/year in tuition assistance plus tuition discounts at 30+ partner schools.