Client Relations Manager

Client Relations Manager – Front Desk + Patient Growth Location: St. John, IN (46373) Job Type: Full-Time, On-Site Pay: $50,000 – $62,000 per year Schedule: Monday–Friday standard business hours. Occasional evening/weekend events: 1 small event per month, 1 larger event per quarter. Benefits: Full and comprehensive benefits package including medical, dental, vision, PTO, 401(k), tuition reimbursement, and free/discounted services. Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence‑based care for men’s health. We’re hiring a Client Relations Manager for our St. John, IN clinic — someone who thrives in a patient‑facing front desk role and is passionate about building relationships and growing the business. What You’ll Do Front Desk & Patient Coordination Greet and check in patients by name with warmth and professionalism. Manage appointment scheduling, check‑out, and payment collection. Assist with insurance verification and documentation. Follow up on unpaid balances and billing questions. Client Relationship & Retention Build strong relationships with patients to support return visits. Conduct follow‑ups to keep patients engaged in their treatment plans. Maintain a high level of customer service and care. Sales & Community Outreach Respond to new patient leads from phone, web forms, and email. Schedule consultations and convert leads into appointments. Recommend additional products and services that support patient goals, when appropriate. Attend local events (eg. gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest. What We’re Looking For Must‑Have Skills Excellent communication and people skills. Experience in customer service, sales, or front‑desk coordination. Strong organization and attention to detail. Comfortable discussing payments and insurance with professionalism. Bonus if You Have Experience in a medical office or wellness clinic. Community outreach or event experience. Personal interest in health, fitness, or wellness. Benefits Competitive salary: $55,000–$67,000 per year. Full‑time, Monday–Friday schedule (standard business hours; occasional evening/weekend events). Comprehensive benefits package: medical, dental, vision insurance; paid time off; 401(k) plan; tuition reimbursement; and free and discounted services. Opportunity to be part of a mission‑driven, high‑growth healthcare company with career advancement opportunities. Positive, supportive, and energetic work environment. #J-18808-Ljbffr Ageless-Men