Bilingual Spanish Account Manager
Rent-A-Center
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Position Summary
If youre looking for a career with unmatched earning potential youve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
Conduct early-stage collections (16 days past due) and meet daily/weekly collection standards
Maintain account health and secure payment commitments utilizing account management tools
Complete assigned routes for deliveries, pickups, and account follow-ups
Deliver white-glove customer service in-store, over the phone, and in customers homes
Contribute to sales growth and generate new rental agreements
Safely transport, install, and handle merchandise
Maintain showroom standards and company vehicles
Adhere to all company safety and operational guidelines
Qualifications
High school diploma or equivalent
At least 18 years of age
Valid drivers license with good driving record
Strong communication and customer service skills
Physical Requirements
Ability to lift and move heavy merchandise
Ability to drive a box truck
Standing and driving for extended periods of time
Schedule & Work Environment
Full-time, MondaySaturday
Sundays off plus one weekday off
Physically active role requiring lifting, bending, and standing
Benefits
Rapid growth and advancement opportunities
Weekly pay
Paid time off
Medical, dental, vision, life & disability insurance
Industry leading 401(k) with company match
Flexible Spending & Health Savings Accounts
Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.
Por qu debera aplicar en slo un par de clicks?
Tiempo Personal Libre y Domingos Libres -- Estamos cerrados!
Empleo a tiempo completo y horario constante
Pagos Semanales (En toda la compaa)
Cultura Ganadora de Premios con la oportunidad de avanzar
- Increbles Beneficios Medico, Dental, Visin, Seguro de vida, Seguro de vida suplementario, Seguro de vida para Dependes/Pareja, Short Term Disability, Long Term Disability, Cuenta de gastos flexible, Plan de Ahorro con match en compaa 401K, tiempo libre personal, Seguro, Plan de Proteccin de Robo de Identidad, Cuenta de Ahorros de Salud, Indemnizacin hospitalaria, Enfermedad Crticas, Seguro de accidentes, y Plan de Propsito Limitado.
Qu hars? Proveer a nuestros clientes con acceso a productos de alta calidad y que ayudarn a su calidad de vida. Estars haciendo trabajo significativo y una diferencia en la vida de nuestros clientes!
Un da en la vida de un Lder de Entregas:
Servicio al Cliente y Ventas: Proveer amigable, a tiempo y la mejor experiencia al cliente mediante entregas de "guante blanco" con un corazn de servicio . Completar los acuerdos de renta como sea requerido. Busca nuevos negocios al hacer telemercadeo y distribuyendo materiales impresos.
Manejo de Cuentas: Revisa cuentas vencidas y se comunica en persona o va telefnica con clientes para promover pagos a tiempo, colecta pagos de clientes a tiempo y cumple con metas de coleccin de manera diaria/semanal. Completas llamadas de servicio al cliente a tiempo, de manera que son asignados.
Entregas & Pickups: Manejo de los vehculos y su mantenimiento; siguiendo las polticas y prcticas de la compaa en referencia al manejo seguro, y siguiendo las leyes locales y estatales para una operacin segura de un vehculo. Proveer un excelente servicio al cliente en cada una de las entregas, y hacerlas a tiempo.
Merchandising: Mantener condiciones para renta y la tienda, vehculos y productos limpios y organizados pensando en los clientes y compaeros de trabajo mediante la regla de oro.
Cules son los requisitos?
- Diploma de High School o Equivalente
- Debe tener al menos 18 aos de edad
- Licencia de conducir vlida y un buen record choferil--Estars conduciendo vehculos de la compaa
- Puede levantar y mover objetos pesados
- Habilidades de comunicacin y de servicio al cliente
Cules son algunos rasgos adicionales que ayudaran?
- Buscas una Carrera y no slo un trabajo
- Capacidad a construir un Espritu Ganador
- Carcter de traer honor al equipo
- Compromiso a tener un corazn de servicio
- Planeo & Organizacin
Demanada Fsica
Las demandas fsicas descritas aqu son una representacin de lo que debe ser cumplido por el compaero de trabajo para desempearse de manera exitosa las funciones esenciales del trabajo. Mientras se desempean las tareas de este trabajo, el compaero es requerido a hablar y escuchar regularmente. Est posicin es bastante active y require estar de pie, caminar, doblar, estar arrodillado, cargar cosas en la espalda, gatear, y escalar todo el da. El compaero debe levantar y/o mover objetos pesados y mercanca.
Se espera que todos los compaeros de trabajo sigan las polticas de seguridad de la compaa mientras hacen las demandas fsicas del trabajo.
Horas de Trabajo Esperadas
Esto es una posicin de tiempo completo, y las horas/das son lunes a sbado, desde la apertura de la tienda hasta cerrar. Horarios y horas semanales/sobre tiempo pueden cambiar durante el ao a medida que sea dictado por el Gerente de Tienda y las necesidades del negocio.
Esta descripcin de trabajo no est con la intencin de ser todo incluido. Compaeros de trabajo pueden desempear otras tareas relacionadas como sean necesitadas para cumplir con las metas de la organizacin. Rent-A-Center est comprometido en crear un ambiente laboral diverso e inclusivo y est orgulloso de ser un contratador que da oportunidades igualitarias. Todos los aplicantes calificantes recibirn consideracin para empleo sin importar raza, color, embarazo, religion, sexo, orientacin sexual, identidad de gnero, nacionalidad, edad, discapacidad, estado veteran, expresin de gnero, informacin gnetica, o cualquier otra clase protegida.
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