A/R Specialist

Analyze and review lease documents for the purpose of billing through Leasewave, our leasing software. Analyze, verify and process all misc. billings related to new lease contracts such as pro-rata and interim rent, freight re-bills, recycle fees, admin fee, chargebacks and upfront sales tax rebills attaching the supporting documentation back-up when applicable Work internally with other depts. as deemed appropriate to resolve end of term disputes, tax variances, cash posting corrections, asset location changes, etc. Process monthly billing by submitting system-generated rental invoices via email & through various vendor portals Manage collections on designated portfolio to ensure all customers remain in good standing. Draft correspondence for collections when customers become past due. Internally upscale non-responsive customers or delinquent balances. Remove weekly coverage reports to ensure recent coverage activity has been completed and accurately reflected on applicable accounts Participate in month-end close process ensuring billing including renewals and rewrites, contract billing adjustments, changes and/or amendments are completed and posted to the appropriate accounting period Prepare and maintain all customer maintenance records and utilize LeaseWave to enter comments and to document all changes Explain and/or resolve routine to complex billing or collection related issues & questions Handle in/out bound communications via phone and/or email in a timely & professional manner Establish goals both individually and within a team-based environment Responsibilities Analyze and review lease documents for the purpose of billing through Leasewave, our leasing software. Analyze, verify and process all misc. billings related to new lease contracts such as pro-rata and interim rent, freight re-bills, recycle fees, admin fee, chargebacks and upfront sales tax rebills attaching the supporting documentation back-up when applicable Work internally with other depts. as deemed appropriate to resolve end of term disputes, tax variances, cash posting corrections, asset location changes, etc. Process monthly billing by submitting system-generated rental invoices via email & through various vendor portals Manage collections on designated portfolio to ensure all customers remain in good standing. Draft correspondence for collections when customers become past due. Internally upscale non-responsive customers or delinquent balances. Remove weekly coverage reports to ensure recent coverage activity has been completed and accurately reflected on applicable accounts Participate in month-end close process ensuring billing including renewals and rewrites, contract billing adjustments, changes and/or amendments are completed and posted to the appropriate accounting period Prepare and maintain all customer maintenance records and utilize LeaseWave to enter comments and to document all changes Explain and/or resolve routine to complex billing or collection related issues & questions Handle in/out bound communications via phone and/or email in a timely & professional manner Establish goals both individually and within a team-based environment Qualifications / Education Moderate proficiency with MS Outlook, MS Excel Experience with online portals (ie SAP ARIBA) Accounts receivable background Leasing or other finance industry experience a plus Must have strong understanding of basic accounting principles B.S. in Accounting/Finance preferred Minimum of 4-5 years of collection/customer service experience. Skills Strong attention to detail Must have problem solving and decision-making abilities, including the ability to identify trends and relationships within accounting and/or lease data Must be highly motivated individual with high level of initiative and an attitude of willingness Must be team player willing to assist others at all levels of the organization Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships Strong organizational and time management skills. Ability to multi-task and work autonomously or with a team Ability to communicate effectively on a one-on-one basis or in group setting Insight Investments, Corp is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification. #J-18808-Ljbffr