Patient Account Representative

We invite you to join our team of talented, caring professionals that take pride in serving the veterans of Tennessee. Our State Veterans’ Homes are consistently ranked among the top nursing homes in the nation because our dedicated team goes above and beyond to ensure every resident receives the highest quality of care possible. As an organization, we are passionate about creating an outstanding workplace for our employees. Our competitive benefits package includes State of TN dental, vision, and health plans Flexible Spending Account (FSA) and Dependent Child Account (DCA) options for child care and medical expenses Generous paid time off and holiday pay State of TN retirement plan (TCRS) – 100% employer paid pension contribution. Full-time employees are fully vested after 5 years of service. 401(k) and 457 plan options Sick leave and extended disability benefits Disability, cancer, accident, and life insurance Access to state wellness program State medical and prescription drug plan State Employee Assistance Program (EAP) Free credit union membership Cellular discount with specific provider Position: Patient Accounts Representative Type: Full-time, Hourly Location: Clarksville, TN Hours: Monday-Friday JOB DESCRIPTION The position will work directly under the supervision of the Administrator and is a liaison between the home and the executive office. Responsibilities include communicating and working cooperatively with fiscal intermediaries, private insurance companies, auditors and other facility and executive office staff. Coordinates Medicare/Medicaid process for residents, verifies Medicare days available with the intermediary, works with admissions/social services/nursing to complete information needed for admissions/discharges. Also maintains accurate census records to include changes in payer sources, room changes, bed changes, discharges and transfers, leave of absence and hospital bed hold agreements. Oversees and maintains the resident trust account and cash receipt log of daily deposits. Verifies ancillary invoices for respiratory therapy, DME, and pharmacy. QUALIFICATIONS Successful candidates should possess five or more years’ experience as a Patient Account Representative or Business Office Manager in LTC. Candidate must also be proficient on the computer. EDUCATIONAL REQUIREMENTS High School Diploma BENEFITS Competitive wages based on years of experience (all) State of Tennessee Consolidated Retirement System – 100% Employer funded, full-time employees vest after 5 years of service (full-time employees) State of Tennessee medical, dental and vision Life insurance, cancer and accident, disability and long-term care insurance available Paid time off (vacation) Extended disability benefits (sick leave) Bereavement leave (all employees in leave accruing positions) Double pay for select holidays worked (Tier one employees) Flexible spending accounts for child care and medical expenses The Tennessee State Veterans’ Homes (TSVH) does not engage in unlawful employment discrimination on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in its employment, nor in any of its activities or operations. All operations are conducted equitably and inclusively, free from unlawful discrimination, harassment and retaliation. TSVH is committed in policy, principle, and practice to maintaining an employment environment which prohibits all discriminatory behavior and provides equal opportunity for all persons we encounter. #J-18808-Ljbffr