Overnight Auditor & Front Desk Specialist

The Hilton Richmond Hotel & Spa/Short Pump is looking for an experience guest service professional with a flair for hospitality to join our team as a Night Auditor. Please note that this position works the overnight shift from 11 p.m. to 7 a.m. The Hilton Richmond Hotel & Spa/Short Pump is a flagship property of Shamin Hotels , Central Virginia's largest hotel management company. We have tripled in size to 78 full- and select-service hotels over the past ten years and own and operate hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, a world class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service. Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities. Essential Job Functions: Performs all audit procedures as set forth by the Hotel and company, on a daily basis. Performs and attributes all required audit reports. Balances all cash receipts and work performed during the audit shift. Prepares the front office for the ‘A’ shift and resets the day's business. Answers the switchboard, completes room reservations and works with housekeeping and maintenance to fulfils guest requests. Enters banquet and other charges and communicates with banquet, sales and accounting departments. Acts as a manager on duty when necessary. Participates in front office meetings and trainings. Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug free work environment and require all applicants to agree to a pre-employment background check. We thank all applicants for their interest, but only those selected for an interview will be contacted. #J-18808-Ljbffr