Sales Manager

Company Overview: Strategic Talent Partners has been retained by our client, a 2nd generation, family-owned residential services business, to hire a Sales Manager. Position Overview: Reporting to the Owner, the Sales Manager will be responsible for leading, developing, and growing a high-performing residential (B2C) HVAC sales team. The ideal leader brings deep expertise in residential sales, strong training, coaching, and mentorship skills, and a values-oriented leadership style rooted in integrity, service, and excellence. This opportunity is for a hands-on leader who thrives in the field and works alongside their team. Our client provides services to customers throughout the Western Chicago Suburbs. This is a full-time role based out of their office, with travel in the field as needed to support the team. Key Responsibilities: Sales Leadership & Performance Inspire, lead, and hold accountable a high-performing residential HVAC sales team to achieve and exceed revenue, conversion, margin, and customer satisfaction goals. Set aggressive sales plans and propose strategic expansions aligned with company growth objectives. Establish clear expectations and drive consistent accountability through daily/weekly KPI tracking. Conduct ride-alongs, in-home observations, deal reviews, and active participation in the sales process to improve close rates and customer experience. Ensure every customer interaction delivers a best-in-class satisfaction experience, resulting in positive feedback and long-term trust. Coaching, Training & Onboarding Hire, train, and motivate a team of In-Home Sales Professionals. Build and maintain a structured coaching rhythm for new and tenured consultants, including onboarding and ramp process for new hires. Conduct daily and weekly sales training meetings focused on consultative selling, professionalism, and customer-first solutions. Perform regular performance evaluations, manage Performance Improvement Plans (PIPs), and coach direct reports to sustained success. Partner with financing vendors and train the sales team in effectively presenting and closing with financing options. Sales Operations & Collaboration Own sales lead coordination and ensure effective distribution and follow-up within the sales department. Work closely with the Installation and Operations teams to ensure seamless sales-to-install handoffs and successful project execution. Collaborate directly with the Owner to manage departmental P&L expectations and profitability targets. Culture & Values Leadership Serve as a key member of the Leadership Team, contributing to strategic direction, market growth, and increased market share. Promote a disciplined, no-excuses, high-integrity environment rooted in excellence and stewardship. Champion company values and mission in daily leadership and decision-making. Skills and Experience: 3+ years of sales leadership / sales management experience (B2C). 7+ years of overall sales experience, preferably in residential, commission-driven environments. Strong understanding of consultative in-home selling, customer experience standards, and sales process execution. HVAC, building materials, and/or home services experience a plus. Hands-on leadership style: visible in the field, engaged in deals, present with the team. Compensation & Benefits: Our client offers a competitive salary and benefits package commensurate with experience. Target base salary is $95,000 - $130,000 + performance-based bonus opportunity. Benefits include: Comprehensive Paid Training. 100% company paid health, Dental, and Vision insurance for your entire family. 100% company paid short- and long-term disability. 100% company paid Life Insurance. 401k with 4% company match