Alpine House F&B Service Manager

Job Description

Job Description

About Alpine House

Alpine House is a Jackson Hole boutique hotel designed for a slower kind of escape — a place whose beauty is felt as much as it is seen. Here, hospitality feels simple, warm, and deeply personal: a living room filled with long conversations, firelight moving across timber beams, a bar that invites guests to linger, and meals that are not simply served, but shared.

Food and beverage is central to the Alpine House experience. The Kitchen is rooted in locally sourced ingredients, seasonal cooking, and the quiet generosity of a great meal. The Bar brings that same spirit into the evening with house-made cocktails, local spirits, and service that feels thoughtful without feeling overdone.

What the role is all about

The F&B Service Manager is responsible for leading the daily food and beverage experience at Alpine House, including breakfast, all-day food and drink, bar service, sunset wine, private or programmed moments, and the small details that make the house feel alive.

This is a floor-forward leadership role for someone who knows how to read a room, lead a team through service, communicate clearly with the kitchen, and solve problems before guests feel them. The F&B Service Manager sets the tone for service that feels warm, natural, polished, and deeply attentive without being scripted.

This role sits at the intersection of service, culinary coordination, guest experience, and team leadership. The right person creates clarity for the team, consistency for the guest, and alignment between food, beverage, service, and the overall rhythm of the house.

Who You Are

• You’re a natural host and believe great service is built through awareness, timing, and intention.
• You’re most comfortable on the floor, leading through presence and example.
• You know how to read a room and notice what needs attention before it becomes a problem.
• You hold a high bar for service, cleanliness, presentation, and follow-through.
• You coach in real time and believe feedback is a normal part of building a strong team.
• You communicate clearly with culinary, hotel operations, service team members, vendors, and guests.
• You understand that great F&B service supports both the guest experience and the business.
• You’re calm under pressure, emotionally intelligent, and able to lead with both standards and warmth.
• You care about the details that make a guest feel welcomed, known, and at ease.

What You’ll Do

• Own the F&B guest experience across breakfast, bar service, all-day F&B, sunset wine, and special guest moments.
• Lead daily service with clarity, warmth, and control, ensuring each shift is properly staffed, assigned, and set up for success.
• Maintain the pace, tone, and energy of the room so service feels calm, confident, and connected.
• Partner closely with culinary leadership to align service execution with menu, timing, presentation, and guest expectations.
• Establish, train, and reinforce service standards that reflect the Alpine House brand.
• Hire, onboard, train, schedule, coach, and develop F&B team members.
• Maintain high standards for cleanliness, stocking, setup, presentation, and service readiness across all F&B spaces.
• Support efficient, cost-effective operations through awareness of labor, purchasing, waste, inventory, and revenue opportunities.
• Ensure compliance with food safety standards, alcohol service laws, sanitation expectations, and employment policies.
• Protect the reputation of Alpine House with guests, team members, vendors, partners, and the broader Jackson community.

Requirements

• 2+ years of leadership experience in food and beverage, hospitality, restaurant service, or boutique hotel operations.
• Strong front-of-house service experience, preferably in an upscale, full-service, boutique hotel, restaurant, or hospitality-driven environment.
• Proven ability to lead a floor with calm, clarity, and presence.
• Experience hiring, training, coaching, scheduling, and developing hospitality team members.
• Strong understanding of guest service, service timing, food and beverage flow, and team deployment.
• Working knowledge of POS and restaurant systems such as Toast, Aloha, or similar platforms.
• Ability to understand labor, cost controls, inventory, revenue opportunities, and basic financial performance.
• Strong attention to detail, cleanliness, organization, and presentation.
• High level of professionalism, emotional intelligence, and situational awareness.
• ServSafe or food handler certification, alcohol service certification, and TIPS certification required or willingness to obtain.

Other important details

• This is a full-time, exempt, on-site role based at Alpine House in Jackson, WY.
• The role works across a variety of active, guest-facing hotel and F&B spaces, including kitchen, bar, dining, service, office, and storage areas.
• The work environment is service-driven and may include moderate noise levels, especially during peak service periods.
• This role requires standing and walking for extended periods of time.
• Physical activity may include bending, reaching, lifting, carrying, pushing, kneeling, balancing, squatting, and stretching.
• May be required to lift up to 50 pounds.
• Must be able to work mornings, evenings, weekends, holidays, and fluctuating schedules based on business needs.
• The base salary band for this role is $75,000 to $95,000 annually . This role is also eligible for the Arbus Hospitality food and beverage management bonus program.
• Team Member housing may be available for this role.

About Arbus Hospitality

Arbus Hospitality is a purpose-driven hotel management company committed to creating collaborative relationships between hotels, employees, and the communities they serve. Backed by The Center for Responsible Hospitality, Arbus focuses on sustainable practices, ethical resource management, and empowering its diverse workforce to drive positive change. With a focus on innovation and environmental stewardship, Arbus Hospitality is shaping the future of hospitality.