Scheduling Specialist

Scheduling Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: 6200 West Parker, Plano, TX 75093

Work hours: Full-Time; Days; Monday- Friday, 8a-5p for 40 hrs/week

Department highlights:

• The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.

• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

• Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.

Here's What You Need

• High School Diploma or Equivalent required

• One year of related experience required

• Experience scheduling surgeries, heart and vascular procedures highly preferred.

• CHAA - Certified Healthcare Access Associate upon hire preferred

What You Will Do

• Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.


• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.


• Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.


• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.


• Participates in special projects or completes other duties as assigned.

Additional perks of being a Texas Health Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. We're a 386-bed, full-service hospital serving North Texas with incredible care and amazing people. We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women's services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we're a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program. Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents. You belong here.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to View email address on click.appcast.io


Entity Highlights #LI-AM1