Relationship Banker - Fairview Park, Crocker Parkk, 117th & Western, Ohio City and Carnegie & 79th

Overview Bank of America is committed to helping make financial lives better through Responsible Growth. This role focuses on engaging clients in the lobby to educate and assist with transactions through self-service resources (mobile banking, online banking, or ATM) and to provide excellent client experiences while following laws and regulations. Responsibilities Execute the bank's risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities as required. Required Qualifications Enthusiastic, highly motivated self-starter with a strong work ethic and results orientation, acting in the best interest of the client. Collaborates effectively to complete tasks and build strong client relationships. Displays passion, commitment and drive to deliver an experience that improves clients\' financial lives. Confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently with clients and is comfortable engaging all client types. Ability to learn and adapt to new information and technology platforms. Comfort educating clients on how to conduct simple banking transactions via self-service technologies (ATM, online banking, mobile banking). Applies strong critical thinking and problem-solving skills to meet clients\' needs. Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficient time and capacity management. Willingness to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance. Desired Qualifications Experience in financial services and knowledge of financial products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor’s Degree or business-relevant Associate’s Degree (e.g., business management, business administration, or finance). Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education High School Diploma / GED / Secondary School or equivalent Shift 1st shift (United States of America) Hours Per Week 40 Pay and Benefits Pay range: $25.00 - $26.77 hourly. Offers to be determined based on experience, education and skill set. Benefits: This role is currently benefits eligible with industry-leading benefits, paid time off, and resources to support the wellbeing of employees and the communities they serve. Notes Privacy Statement and additional corporate information are available on the Bank of America careers site. This description reflects the role in general terms and does not guarantee specific duties or schedules. #J-18808-Ljbffr Bank of America