Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus of up to $3000 for pre-licensed candidates
• Salary plus commission/bonus (Earning potential over $75k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2006 and currently lead a team of four full-time team members who share a common goal: putting the customer first. I was born in Philadelphia but grew up in Nebraska, where I attended the University of Nebraska at Omaha and earned a degree in Business Management with an emphasis in statistics.

Community involvement is something I’m passionate about. You’ll often find our agency supporting local efforts through City Rec Sports, the Chamber of Commerce, the Food Pantry, the Offutt Advisory Council, and the School Superintendent’s business task force.

Our office is a collaborative, team-oriented environment where everyone works together to help our customers win. We offer health, dental, and vision benefits, flexibility when needed, and a hiring bonus for candidates who are already licensed. We’re looking for someone who thrives in a supportive environment and wants to grow alongside a strong, community-minded team.

 
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Matt Ricchini - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

 

  RESPONSIBILITIES:  

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations. 

QUALIFICATIONS:

 

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

How to Apply:  
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! 

Matt Ricchini - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.