Patient Services Representative / Phone Team
Eye Site of Tampa Bay
Job Description
Job Description
Are you ready to LOVE your job?! Eye Site of Tampa Bay, a multi-specialty ophthalmology practice, is growing! We are focused on excellence in patient care and creating exceptional patient experiences. We offer great pay and benefits in an exceptional teamwork environment. The Patient Services Representatives/Phone Team are the first line of contact for patients in scheduling appointments, rescheduling appointments, verifying insurance coverage, and ensuring accurate documentation while maintaining exceptional customer service. M-F, days, EOE
- Answer all incoming calls for both the Clearwater and Trinity offices, assisting callers using a friendly and professional manner.
- Accurately screen clinical nature of phone calls for proper scheduling.
- Schedule and reschedule appointments in an efficient manner to maximize provider schedules.
- Verify and accurately document demographic information for patients, including verifying insurance with eligibility tool provided.
- Ensure accurate and complete documentation for new patients and changes for established patients returning for follow-up.
- Prepare new patient packets and new patient correspondence per policy.
- Accurately record notes in practice management system for ease of team follow through.
- Assist in office projects between phone calls.
Desired characteristics:
- 1 Yr+ medical environment phone and/or insurance experience.
- Exceptional customer service skills.
- Excellent oral and written communication skills.
- Professionalism.
- Relate to a wide variety of people.
- Ability to be empathetic, tactful and maintain objectivity.
- Ability to remain calm in stressful situations.
- Work well with others.
- Reliable/dependable.
- Ability to problem solve.
- Accurate with attention to detail.
- Ability to organize and prioritize tasks efficiently.
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Patient Services Representative / Phone Team in New Port Richey, FL vacancy
- ...Patient Service Representative (PSR) Location- New Port Richey, FL PRN The Patient Service Representative... ...pre-registration Answer multiple phone lines promptly and assist callers with... ...leadership Assist other care team members as needed and foster a positive...TelephoneRelief
$16.66 - $18 per hour
...the first point of contact for patients, managing check-in/check-out,... ...communication between patients and care teams. At PT Solutions, we invest... ...clinic operations by managing phones, schedules, referrals, and EMR... ...communication and customer service skills. Ability to...TelephoneFull timePrivate practiceWork at officePT Solutions
New Port Richey, FL2 days ago$21 per hour
...Patient Coordinator- Advanced Dental Arts New Port Richey Be the first smile they see—... ...glowing reviews and a loyal patient base. Our team is known for its friendly energy, strong... ...and welcoming visit from the first phone call to check-out, this is the role for you...TelephoneWork at officeWeekend workMarquee Dental Partners
New Port Richey, FL4 days ago- ...Synergy Dental Spa is looking for a friendly face to join our family team! Excellent phone, verbal & written communication skills are very important for this position(You are the first voice our patients will hear and the first face our patients will see). Manage...TelephoneWork at officeFlexible hours
My Harmony Smiles
New Port Richey, FLa month ago - ...Front Office Business Assistant to join a collaborative team. You’ll greet patients, manage phones and scheduling, and support insurance claims and payments with Dentrix. This role emphasizes patient-first service and efficient front desk operations. The ideal candidate...TelephoneWork at office
Heartland Dental
New Port Richey, FL4 days ago - ...professional, organized, and patient-focused Dental Front Desk / Patient... ...exceptional customer service, managing patient appointments... ...communicating with patients by phone and in person, understands dental... ...both patients and the dental team. Key Responsibilities Front...Telephone
My Harmony Smiles
New Port Richey, FL29 days ago $12 - $22.46 per hour
...Position Overview The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures...TelephonePart timeFollett
New Port Richey, FL4 days ago$3,000 per month
...Spa Sales Coordinator to join our growing team. This unique opportunity is for a... ...experience. The role requires overseeing customer service and collaborating with our team on the... ...appearance and a smile - Answer incoming phone calls - Manage appointments and...TelephoneFull timePart timeFlexible hoursWeekend workDermafix Spa
New Port Richey, FL2 days ago- ...level of cardiovascular care to patients in the Tampa Bay region for... ...and advanced practitioners represent some of the finest and most respected... ...preventive cardiovascular services, and offers patients... ...bring to our purpose-minded team. All while understanding that...Work at officeImmediate start
Clearwater Cardiovascular Consultants
New Port Richey, FL1 day ago $21 - $27 per hour
...Patient Access Representative Excel Medical Imaging is seeking an organized, dependable, and patient-focused Patient Access Specialist to join... ...authorization numbers, effective dates, approved services, and payer communications accurately. Identify authorization...TelephoneHourly payWork at officeWeekend work1 day per weekExcel Medical Imaging
New Port Richey, FL1 day ago$140 per hour
...Member Services RepresentativeThe Member Services Representative will be responsible for creating a positive member experience... ...activities including:Answer phones in a friendly manner and assist callers... ...fitness experience requires a team of inspiring, motivated and fun-loving...TelephonePart timeLocal areaShift workPlanet Fitness
Palm Harbor, FL1 day ago$15 - $18 per hour
...agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member... ...customers warmly in person and over the phone, directing them to the appropriate team...TelephoneHourly payFull timeFor contractorsWork at officeLocal areaFlexible hours$18 - $20 per hour
...agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member... ...customers warmly in person and over the phone, directing them to the appropriate team...TelephoneHourly payFor contractorsWork at officeLocal areaFlexible hours$40k - $55k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Ed Burke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...For contractors$140 per hour
...Member Services Representative The Member Services Representative will be responsible for creating... ...related activities including: Answer phones in a friendly manner and assist callers... ...-quality fitness experience requires a team of inspiring, motivated and fun-loving...TelephoneHourly payPart timeLocal areaShift work- ...agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member... ...customers warmly in person and over the phone, directing them to the appropriate team...TelephoneWork at officeLocal areaFlexible hours
Lizette Cochran - State Farm Agent
Palm Harbor, FL29 days ago - ...Competitive Pay The role as a Customer Service Representative is vital at National Seating and... ...serves a special mission. We provide each team member the opportunity to directly impact... ...Service. Position Highlights Answer phone calls and manage phone requests and inquiries...TelephoneFull timeWork at officeMonday to FridayShift work
- ...Client Service Representative We are seeking an experienced Client Service Representative to join our team part time. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With...TelephonePart time
- ...people person who wants to help patients feel welcome while supporting... ...Responsibilities Answer phone calls, emails, and in-person inquiries... ...with internal office team and providers to ensure patients... ...organizational skills and customer service background will be considered...TelephoneWork at office
Bay Dermatology and Cosmetic
Port Richey, FLa month ago $20 per hour
#IND123 Job ID 23229 - Customer Service Representative Location: Odessa, FL 33556 - This position is... ...holidays. Summary: This role is heavy on the phones. This role entails direct sales,... ...proactively communicate with the accounting team and customers to follow up on past-due...TelephoneHourly payContract workMonday to Friday- ...is the right fit for you! As a Customer Service Representative, you will be the face for our customers... ...array of discounts, including cell phone service, movie tickets, auto insurance,... ...attitude and a desire to be a part of a team. You will need to demonstrate basic math...TelephoneExtra incomePart timeSecond jobShift workNight shiftWeekend work
Papa John's
Port Richey, FL3 days ago - ...Job Summary The Member Services Representative will be responsible for creating a positive member... ...activities including: Answer phones in a friendly manner and assist callers... ...-quality fitness experience requires a team of inspiring, motivated and fun-loving...TelephonePart timeLocal areaShift work
- ...motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s... ...Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings...TelephoneStart working todayLocal area
$14 per hour
...Coordinator to join a busy Optum healthcare team. In this role, you will support patient care by processing referrals,... ...delivering exceptional customer service. Key Responsibilities Process... ...efficiently. Answer incoming phone calls and assist patients, providers...TelephoneWeekly payContract workWork at officeMonday to FridayAllmed Staffing Inc
New Port Richey, FLa month ago- ...help provide outstanding patient care and client service in a fast-paced, multi-doctor... ...can include: answering phone calls, scheduling appointments... ..., as well as on a team Self-starter personality that... ...Richey, FL . Customer Service Representative - State Farm Agent Team...TelephoneFull timePart timeFlexible hours
American Veterinary Group
New Port Richey, FL1 day ago - ...approach is to have a robust clinical care team focused on the needs of our members. Care... ...efficiency in the care provided to patients. MAs will work closely and collaboratively... ...experience, including processing of patient phone messages, including returning calls; routing...TelephoneWork experience placementWork at office
$61.86k - $96.66k
...of the Chapters Health Team, you’ll realize it’s more... ...to providing outstanding patient care and a high level of customer service in our communities every... ...reassurance on the phone to patients and families... ...Acts as the Company representative at assigned facilities while...TelephoneFull timeLocal areaImmediate startNight shift- ...Receptionist to become an integral part of our team. We are a rapidly growing automotive... ...manner Answer and route incoming phone calls promptly and accurately Assist customers... ...Uphold dealership standards for customer service, professionalism, and confidentiality...TelephoneHourly payPart timeWork at officeShift workAfternoon shift
Maus Nissan of New Port Richey
New Port Richey, FLa month ago $14.35 - $20 per hour
...membership sales goalsProvide excellent customer service to members/guestsWelcome and greet members/guests upon arrivalAnswer phones, book appointments, gift cards and... ...have great attention to detailMust be a strong team player with the ability to work independently...TelephoneHourly payFull timePart timeFlexible hoursHand & Stone Massage and Facial Spa
New Port Richey, FL2 days ago$15 per hour
...Job Title Team members are classified based on individual theatre... ...guests receive exceptional service. Team members may be... ...company policy Responding to phone calls and questions from guests... ...requirements listed below are representative of the knowledge, skill, and/...TelephoneHourly payFull timePart timeWork at officeLocal areaNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Representative / Phone Team. Be the first to apply!
Related searches
- medical secretary New Port Richey, FL
- patient experience coordinator New Port Richey, FL
- unit clerk New Port Richey, FL
- health unit coordinator New Port Richey, FL
- patient registration representative New Port Richey, FL
- patient care representative New Port Richey, FL
- patient assistance representative New Port Richey, FL
- unit assistant New Port Richey, FL
- nursing unit secretary New Port Richey, FL
- unit secretary New Port Richey, FL