Direct Mail & Postal Operations Coordinator

· Location: Miami, FL - Onsite, In-person 

· Schedule: Monday through Friday, 8:00am – 5:00pm

About Solo Printing

Solo Printing is a full-service print and direct mail provider specializing in high-impact, data-driven campaigns for healthcare, retail, and enterprise clients. We combine advanced production capabilities with deep postal expertise to maximize delivery efficiency and minimize costs for our clients.

As we continue to grow, we’re looking for a Direct Mail & Postal Operations Coordinator to take ownership of the data-to-mail pipeline and postal strategy behind our campaigns.

Position Overview

The Direct Mail & Postal Operations Coordinator is responsible for managing the workflow between customer data intake and final mail induction, ensuring accuracy, compliance, and optimal postage outcomes.

This role is heavily focused on data coordination, USPS compliance, and postage optimization . You will work cross-functionally with data processing teams, internal operations, and third-party logistics partners to ensure campaigns are executed efficiently and cost-effectively.

Key Responsibilities

Data & Workflow Management

• Receive and review customer data files for direct mail campaigns
• Collaborate with internal data processing teams to ensure proper formatting, cleansing, deduplication, and presorting
• Validate data integrity and ensure readiness for production and mailing
• Communicate with USPS personnel to resolve mailing and compliance issues

USPS Compliance & Mail Preparation

• Ensure all mail files and campaigns meet USPS regulations and requirements
• Oversee proper mail classification, presort standards, and documentation
• Stay up to date on USPS regulations, promotions and industry developments
• Experience with Every Door Direct Mail (EDDM) campaigns and processes

Postage Strategy & Optimization

• Analyze and determine the most cost-effective postage strategies for each campaign
• Maximize postal discounts through presort, commingling, drop shipping, and other techniques
• Identify opportunities to reduce postage spend while maintaining delivery timelines

Postage Statements & Documentation

• Generate, review, and submit postage statements and required USPS documentation
• Ensure accuracy in postage calculations and billing
• Coordinate with USPS and internal teams on approvals and submissions
• Prepare, review, and submit USPS Form 3607 and related postal documentation

Logistics & Vendor Coordination

• Work with third-party postal logistics and freight providers to optimize mail transportation and drop-shipping
• Coordinate mail entry points (SCF and drop shipments) to reduce postage costs and improve delivery speed
• Manage relationships with external mailing and logistics partners

Cross-Functional Collaboration

• Partner with client services and our production teams to align timelines and expectations
• Provide guidance on mail strategy during campaign planning
• Communicate proactively about potential issues, delays, or optimization opportunities

Process Improvement & Reporting

• Track postage costs, savings, and efficiencies across campaigns
• Identify and implement process improvements in data flow, documentation, and logistics
• Develop best practices for postal optimization and operational efficiency

Qualifications

Required

• 2-4 years of experience in direct mail, mailing operations, or postal optimization 
• Strong knowledge of USPS regulations, classifications, and postage strategies
• Knowledge of USPS bulk mail requirements, including mail piece design, weight and size specifications, addressing standards, IMb barcodes, presorting, NCOA, and CASS certification
• Familiarity with postage statements, Mail.dat processing, and USPS documentation
• Strong analytical and problem-solving skills
• Excellent organizational and communication skills

Preferred

• Experience working with third-party postal logistics
• Knowledge of postal software (e.g., BCC Mail Manager, USPS Gateway, Postal 1)
• Background in high-volume direct mail environments
• Understanding of data processing workflows for direct mail

Key Traits for Success

• Detail-oriented and highly accurate
• Strong understanding of how to save money on postage
• Proactive problem solver who anticipates issues before they happen
• Comfortable working across teams and managing moving parts

Why Join Solo Printing?

• Be a key driver in optimizing one of the most critical cost centers in direct mail
• Opportunity to shape and improve internal postal strategies
• Work with a growing, fast-paced team serving high-volume clients
• Competitive compensation and benefits

Pay

• Salary Range: $55,000 - $70,000 (Based on experience)
• Signing Bonus: Eligible after 6 months of employment
• Medical, Vision & Dental insurance
• 401K Plan after 1 year of employment
• Vacation & Sick Days
• Opportunity for Growth