Residential Overnight Supervisor/Administrator

Job Description

Job Description

Services during the overnight shift. This position ensures child safety, required staffing and supervision, effective staff performance, timely crisis response, accurate documentation and timekeeping, and a safe, well-coordinated transition to the day shift. The Overnight Supervisor maintains an active campus presence and works closely with the Administrator on Duty (AOD) and Residential leadership.

Key duties of this position include, but are not limited to, the following:

• Confirm the resident census, each child’s location, supervision level, and staff assignment at the start of the shift and as changes occur; maintain required staffing ratios, enhanced supervision, and one-to-one coverage.
• Ensure overnight checks, wand verifications, supervision logs, assignment sheets, and face-toface warm handoffs are completed accurately and on time.
• Conduct documented rounds in every cottage to verify child safety, staff alertness, radio access, secure doors/windows, and safe conditions.
• Ensure staff follow agency procedures for missing children, medical emergencies, fire, evacuation, and other emergency situations.
• Review overnight staffing against census and supervision needs; manage call-outs, lateness, early departures, and shortages by contacting relief staff and reassigning qualified employees.
• Assign float/relief staff based on campus safety needs, document staffing changes, and manage staff breaks while maintaining continuous qualified coverage according to ratio. 
• When necessary to prevent a supervision gap or maintain required ratios, provide direct DSP coverage until qualified relief arrives while remaining available for campus emergencies and notifying the AOD of unresolved shortages.
• Maintain an active presence in cottages and availability by radio/agency phone; monitor staff attendance, alertness, supervision practices, conduct, documentation, and completion of assigned duties.
• Serve as the direct supervisor of all overnight DSP’s by providing immediate direction, coaching, and support through individual supervision. 
• Ensure incident, restraint, medical, supervision, and other required documentation is completed accurately before staff leave.
• Review staff timecards and attendance records for accuracy. 

• Support safe bedtime, overnight, wake-up, hygiene, medication, transportation, and school preparation routines.
• Collaborate with all departments across campus to ensure relevant information is communicated effectively.
• Participate in mandatory weekly team meetings held during daytime hours and remain informed of program updates, operational concerns, resident needs, staffing matters, and agency directives.
• Attend and complete all required staff trainings, in-services, certifications, and recertifications within established deadlines, and ensure required training and certification requirements are maintained.
• Monitor and ensure overnight staff maintain all required trainings, certifications, and recertifications, and follow up on expiring or outstanding requirements to ensure compliance.

Essential Qualifications  

  Key qualifications include: 

• High school diploma or equivalent required; associate or bachelor's degree in human services or a related field preferred.
• Experience in residential child welfare, behavioral health, congregate care, or a comparable youth-serving setting is strongly preferred. 
• Demonstrated ability to manage staffing coverage, supervise employees, respond to crises, make sound decisions, and maintain accountability during overnight operations. 
• Strong organizational, documentation, computer, oral/written communication, and collaboration skills. 
• Self-motivated, solutions-driven team player, and able to handle challenging situations in a professional and courteous manner 
• Commitment to trauma-informed and culturally responsive practice 

Must be able to remain awake and alert throughout the shift; walk throughout campus and cottages; stand/sit for extended periods; climb stairs; bend, kneel, reach, and respond promptly to emergencies. Must be able to perform TCI physical intervention when trained, authorized, and necessary in accordance with agency policy. Must have the ability to reach, walk, sit for long periods of time, climb stairs, bend, kneel, and lift up to 20lbs. 

Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. 

EEO Statement  

Andrus is an equal opportunity employer.