Business Systems Specialist

Position Summary The Business Systems Specialist is a senior individual contributor responsible for leading complex business systems initiatives that support Premium Accounting operations. This role serves as a subject matter expert for business processes, systems, and data flows, and is accountable for end to end analysis, solution definition, and delivery outcomes for high impact initiatives. The Business Systems Specialist operates with a high degree of autonomy, partners closely with business and technology leaders, and applies advanced analytical and artificial intelligence tools to improve scalability, efficiency, and insight across systems and processes. What will your job entail? Key Responsibilities: Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting. Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions. Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization. Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options. Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement. Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes. Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights. Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives. Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area. Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing. Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support. Core Skills & Proficiencies Advanced business and systems analysis Functional solution design and documentation SDLC ownership and UAT leadership Data analysis and process optimization Stakeholder influence without authority Applied AI proficiency for analysis, documentation, testing support, and insight generation Strong judgment, problem‑solving, and decision‑making capability Experience Typically 7–9 years of experience in business systems analysis, business analysis, or a related discipline. Demonstrated experience leading complex, multi‑system or cross‑functional initiatives. Strong exposure to financial, accounting, insurance, or transaction‑based operational systems preferred. Education Bachelor’s degree required. Business, Information Systems, Information Technology, or related discipline preferred; equivalent experience considered. Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Project Management Professional (PMP), or other relevant certifications strongly preferred. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $96,000.00 - $120,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at View email address on click.appcast.io The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.