Front of House Shift Lead
$19 per hourIowa Athletic Club
Job Description
Job Description
Iowa Athletic Club, a sports bar and made-from-scratch restaurant located in the Iowa River Landing next to Xtream Arena, is looking for a Full-Time Front of House Shift Lead to join our team.
We're looking for an experienced, professional leader who is passionate about guest service and thrives in a fast-paced, high-energy environment. This is a great opportunity for someone ready to take the next step in their restaurant career.
Pay: Starting at $19 per hour, based on experience
Schedule:
This is a full-time position. Friday, Saturday, and Sunday availability is required. You can expect to work 3 to 4 leadership shifts each week, along with serving or bartending shifts as needed to support the team.
Full-Time Benefits
- Paid Time Off - up to 2 weeks (10 days)
- Medical Insurance - Iowa Athletic Club pays 50% of employee premiums
- Dental & Vision insurance options
- 401(k) with discretionary employer match
Additional Team Perks
- Shift meals
- 25% off for you and up to 7 guests
- Employee Assistance Program - 6 free counseling sessions per issue, per year
- 25% off at 25+ Craft Concepts locations in Iowa, Omaha, Kansas City, and Missouri (Sunday-Thursday)
- Employee appreciation parties
Responsibilities
- Lead and support the front-of-house team throughout each shift, including pre-shift meetings
- Deliver fast, friendly service by coaching team members and monitoring performance
- Jump into any front-of-house position as needed, including hosting, serving, bartending, or expo
- Coach and develop team members while maintaining high service standards
- Engage with guests, resolve concerns professionally, and create memorable experiences
- Monitor restaurant equipment and facility needs, reporting concerns to the AGM and GM
- Uphold and coach the 15 Rules of Hospitality
- Maintain a clean, organized, and positive work environment while effectively prioritizing tasks
- Communicate clearly with team members and leadership through in-person conversations, meetings, and digital communication tools
Skills and Qualifications
- Minimum 2 years of relevant restaurant experience
- Must be 21 years of age or older
- ServSafe certified or willing to obtain certification
- Strong leadership, communication, and organizational skills
- Professional appearance with a positive, energetic attitude
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 40 pounds
- Flexibility to stay later when needed to help cover call-ins or busy service periods
*Iowa Athletic Club is an Equal Opportunity Employer
#hc254770Vacancy posted 6 days ago
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