System Administrator 1 - Annapolis Junction, MD with Security Clearance

Overview M.C. Dean is seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long‑term system sustainability. Together we transform the way complex, large‑scale systems are designed, delivered, and sustained—enhancing client outcomes, improving lives, and changing the world for the better. Responsibilities In this role you will be working as part of a team to monitor, maintain, and test Physical Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and requires onsite support at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, able to travel, and able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role. Provide assistance to end users in accessing and using IT systems. Answer help‑desk phone calls; triage initial calls, provide support, and determine when escalation is required. Utilize a technology‑based problem tracking system (e.g., ticketing system) to document help‑desk calls and troubleshooting steps before completing or escalating tickets. Monitor enterprise system status for problems such as network outages or degraded services, provide initial troubleshooting, and notify the appropriate senior‑level administrators when needed. Support daily operations, including monitoring and reviewing system logs. Support configuration and management of Windows operating systems and install/load operating system software. Support desktop hardware, operating‑system setup, imaging‑software loading, and antivirus updates. Support execution of IAVA updates and patching to ensure compliance with Information Assurance (IA) standards. Support application of Security Technical Implementation Guides (STIGs) to Windows‑based operating systems (servers and workstations). Support installation, configuration, and maintenance of third‑party applications. Perform root‑cause analysis on significant issues at the appropriate level of support. Support preventive maintenance actions, including system backups, error‑log reviews, database‑size analysis, and integrity checks. Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology. Contribute to technical documentation such as standard operating procedures (SOP) and records for both technical and non‑technical audiences. Perform all duties under direct supervision. Qualifications CLEARANCE / CITIZEN TYPE: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. citizenship, for access to classified information; ACTIVE DoD TS/SCI with polygraph clearance is required.

KEY REQUIREMENTS:

Education: Associates Degree and 4+ years of progressive experience, or high school diploma or equivalent and 6+ years of progressive experience. Requires some system‑administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions. Demonstrated understanding of Windows patching and vulnerability remediation. Basic knowledge of large‑scale networking, VLANs, and routing. Requires reliable attendance at customer site during required work hours. Requires the ability to be on call and work flexible shifts that include nights, weekends, and holidays as needed. Requires minimum of IAT Level II certification (e.g., Security+). Demonstrated background working with multidisciplinary teams. Demonstrated time‑management and organization skills to meet deadlines and quality objectives. Able to use MS Excel, Word, Visio, and PowerPoint. What we offer A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry‑leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. We offer an excellent benefits package including: A competitive salary Medical, dental, vision, life, and disability insurance Paid time off Tuition reimbursement 401k retirement plan Military reserve pay offset Paid maternity leave Pay Range: USD 75,520.00 – USD 113,280.00 /Yr. Abilities Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person. #J-18808-Ljbffr Unofficial M.C. Dean