Vice President, Product Manager Identity

Vice President, Product Manager

Build and scale identity offerings that help clients integrate capabilities with confidence. You will combine market-facing discovery with practical solutioning to drive adoption and measurable commercial outcomes. You will work closely with partners and internal teams to shape launches, enable sales, and improve the client experience.

As a Vice President, Product Manager within the Identity product organization, you will lead go-to-market commercialization through client conversations and external partnership engagements. You will translate identity capabilities into deployable client solutions by partnering with engineering, architecture, and design on integration approaches, implementation patterns, and operational readiness. You will define and execute go-to-market strategy, including positioning, packaging, launch planning, sales enablement, and adoption motions. You will measure performance using indicators such as pipeline contribution, adoption, conversion, retention, and client satisfaction. You will contribute to product strategy and roadmap prioritization grounded in client feedback, market demand, competitive insights, and regulatory trends.

Job responsibilities

• Lead client conversations and external partnership engagements, representing the Identity product portfolio and bringing market insights into roadmap planning.
• Own solution discovery and pre-/post-sales technical commercialization support, partnering with engineering, architecture, and design to define integration and implementation approaches and operational readiness.
• Translate identity capabilities into deployable client solutions, including requirements, documentation inputs, success criteria, and adoption considerations.
• Define and execute go-to-market strategy for new and existing identity offerings, including target segments, positioning, packaging, launch planning, and sales enablement.
• Establish a repeatable commercialization operating model and track performance using measurable indicators (pipeline contribution, adoption, conversion, retention, and client satisfaction).
• Develop pricing and packaging strategies aligned to value delivered, including business cases, unit economics, and monetization trade-offs.
• Identify, evaluate, and operationalize external partnerships to expand distribution, accelerate capabilities, and strengthen ecosystem adoption across digital identity workflows.
• Define partner value propositions and joint commercialization plans aligned to product strategy, security requirements, and long-term scalability.
• Contribute to product vision, competitive positioning, and roadmap prioritization grounded in market demand, competitive analysis, regulatory trends, and client feedback.
• Ensure product strategy reflects clear differentiation, measurable outcomes, and an executable path to scale aligned to Trust and Security standards and enterprise priorities.

Required qualifications, capabilities, and skills

• 5+ years of product management experience or equivalent experience in technology commercialization, product go-to-market, or solutioning roles
• Demonstrated success launching and scaling technology products with clear commercial outcomes (for example, adoption, revenue, expansion)
• Strong client-facing presence with the ability to lead executive discussions and translate needs into product and solution direction
• Experience partnering cross-functionally with engineering, design, sales, legal, risk, and operations across multiple stakeholders and priorities
• Strong analytical, organizational, and problem-solving skills, including comfort with pricing, business cases, and KPI-driven management
• Excellent written and verbal communication skills
• Bachelor's degree required

Preferred qualifications, capabilities, and skills

• Familiarity with identity verification, digital identity, open banking, digital credentials, or fraud and risk tooling
• Experience with enterprise partnerships, platform commercialization, and contract negotiation in regulated environments
• Advanced degree or relevant certifications

Applicants must be authorized to work for any employer in the United States. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.