BDC Representative (Internet Sales)

Location: CMA's Colonial Honda BDC Representative Overview: We are looking for a motivated, high-energy individual to join our Business Development Center (BDC) team. This role is critical to driving dealership success by engaging with internet customers, building relationships, and setting quality showroom appointments. This is not a sit-back role — we are looking for someone who is competitive, coachable, and thrives in a fast-paced environment. About Carter Myers Automotive (CMA) Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Our dealerships represent many of the industry's most respected automotive brands, and our employee ownership culture reflects our belief that when associates have a stake in the business, everyone succeeds. BDC Representative Responsibilities: Respond to internet leads quickly and professionally Communicate with customers via phone, text, email, and video Build rapport and create meaningful conversations Set and confirm showroom appointments Follow up consistently with active and past customers Work closely with sales managers and the sales team Track daily performance metrics and activity What Success Looks Like: High energy and urgency every day Strong communication skills (phone text) Ability to build trust quickly with customers Consistent follow-up and persistence Positive attitude and team-first mindset Comfortable using video and creative communication PI60baea6e6545-25448-41407649aa415a4b-8b21-40fc-a65c-70d2b25ca29a