Patient Care Technician

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Looking for a role that challenges you, builds your skills, and offers scheduling flexibility?

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The 3B Step‑Down Unit is seeking a motivated Patient Care Technician who thrives in a fast‑paced, higher‑acuity environment and is eager to grow their skills to their highest potential. This is an excellent opportunity for PCTs with hospital experience who want hands‑on exposure beyond traditional med/surg while being supported by a collaborative, high‑performing team. Our unit is proud of its commitment to patient experience, reflected in a 5% increase in HCAHPS scores from 2024 to 2025.

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This position offers three 12‑hour shifts per week, working either days (6:30 AM-6:30 PM) or nights (6:30 PM-6:30 AM). Team members are scheduled across all days of the week, with a requirement of six weekend shifts per schedule and holiday rotation per unit guidelines. There are no floating or on‑call expectations, allowing you to focus fully on your unit and professional growth.

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If you're ready to challenge yourself, build advanced skills, and make a meaningful impact in a high‑acuity setting, we encourage you to apply and grow your career with our 3B team!

The Patient Care Technician is a valued step in UPMCs Patient Care Support Career Ladder. The final candidate will be placed in the appropriate title and pay rate depending on education and experience

Responsibilities:

• Assist with patient procedures and daily living activities.

• Support physical, respiratory, and cardiopulmonary therapies.

• Provide feedback to the RN and report changes in patient status.

• Perform core nursing assistant tasks (blood glucose, weights, vital signs, I&O, specimen collections, Foley care) and at least four of the following: phlebotomy, 12-lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.

• Report equipment malfunctions and communicate effectively with other departments.

• Contribute to unit activities (responding to call lights, passing meal trays, transporting patients).

• Receive and act on feedback, identify learning needs, and participate in self-review.

• Provide patient and family instruction under RN direction; apply, monitor, and remove restraints as needed.

• Adhere to all patient care policies and safety procedures.

• Document in medical records and perform clerical functions as needed.

• Support department projects and quality initiatives.

• High school diploma or GED.

• Must also have either a) 1 Year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than 1 year of experience, ORc) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor?s degree in a health sciences field.

• Successful completion of UPMC patient care technician class

• Successful completion of eRecord training.

• Emergency Medical Technician (EMT)or Paramedic or currently enrolled in an EMT or Paramedic program preferred. Licensure, Certifications, and Clearances:CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireCPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

UPMC is an Equal Opportunity Employer/Disability/Veteran