Customer Engagement Business Director, Neuromuscular
$185.5k - $344.5kScorpion Therapeutics
Key Responsibilities: Serve as a strategic partner to the VP, Head of Customer Engagement, providing insights and recommendations to support business performance and execution excellence. Lead business planning and strategic prioritization; translate objectives into actionable plans. Anticipate risks, dependencies, resource needs, and opportunities to support informed decision-making and accelerate execution. Drive alignment across field leadership and cross-functional partners. Lead and continuously evolve the Customer Engagement Rhythm of Business to strengthen governance, accountability, and operational effectiveness. Prepare for leadership forums, business reviews, and performance discussions with recommendations and decision support. Maintain an integrated view of Neuromuscular business priorities across initiatives and stakeholders. Use data, analytics, customer insights, market trends, and competitive intelligence to identify opportunities and inform decisions. Lead complex cross-functional initiatives to improve commercial effectiveness, operational efficiency, customer engagement, and patient impact. Champion collaboration, accountability, continuous improvement, and ethical/inclusive business practices. Qualifications: Bachelor’s degree (4-year). 10+ years’ experience in pharmaceutical/biotech/healthcare or similar industries with large, geographically dispersed teams. Proven experience in strategic planning, business operations, commercial excellence, consulting, leadership support, or related business function. Demonstrated success leading complex cross-functional initiatives and driving results in matrixed organizations. Desirable Requirements: Experience in Neuromuscular, Rare Disease, Specialty, or other complex therapeutic areas. Experience in management consulting, business operations, commercial strategy, chief of staff, or execution leadership; business transformation/operational excellence initiatives. Compensation & Benefits: Salary expected: $185,500–$344,500/year; performance cash incentive; potential annual equity. Comprehensive benefits (health, life, disability, 401(k) with match) and time off. #J-18808-Ljbffr Scorpion Therapeutics
$70k - $75k
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$20 - $22 per hour
..., and cheerful attitude. Ability to deal with conflict in a professional manner. Basic computer literacy and typing skills. Customer service skills. Education and Experience: At least 18 years of age. High school graduate or equivalent preferred; May require...CustomerLocal areaFlexible hours- ...Title: Engagement Manager Location: Phoenix, AZ Type: Fulltime (Direct Hire)... ...strong relationships with our aerospace customers, ensuring the successful delivery of products... ...understanding their needs, expectations, and business objectives. Develop and maintain...CustomerFull time
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$65k
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...the Officers of the Company to effectively manage the Clients’ business and practices to optimize collections per visit and achieve established... ...Ability to meet/exceed goals and build relationships Strong customer focus with ability to resolve Client or patient disputes....CustomerContract workRemote work- ...maintaining client retention and fostering brand loyalty through customer-centric liaison during maintenance events, routine flight... ...relationships and seek to promote good employee morale. Meeting Business Goals and Objectives: Employee must be able to set goals and objectives...CustomerWork at office
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$75k - $100k
...100 agents in the United States, use us to run and grow their business. We're looking for a Client Success Manager II to join our growing... ...agile project manager and a strong account manager who owns a customer's entire journey from sales to renewal. Your first mission:...CustomerWork at officeShift work3 days per week1 day per week$10 per hour
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.As a Business Relationship... ...products. Our mission is to create engaged, lifelong relationships and put our...CustomerWork at office- ...support and grow our existing enterprise customer accounts. This role is ideal for someone... ...building customer relationships, understanding business and technology needs, and identifying opportunities to expand existing engagements. The Client Success & Growth Executive...CustomerFull time
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$154.87k - $246.6k
...role oversees the delivery, support, and performance of critical business and legal systems across practices, business services, and risk... ...professionals focused on operational excellence and customer service.Assess team capabilities, identify skill gaps, and realign...CustomerFull timeImmediate start- .... You own the full commercial lifecycle of a book of existing customers; from health and adoption all the way through negotiation, renewal... ..., partnering with Legal on redlines and T&Cs • Build business cases for expansion with your champions • Partner with Sales...CustomerFull timeContract workTemporary workLive inLocal areaRemote workFlexible hours
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