Valet Attendant - The Grand Lodge

Valet Attendant - The Grand Lodge

Nemacolin is seeking to fill a key position in our Guest Services department that will help oversee all personal needs of our guests at The Grand Lodge. The Valet Attendant will be responsible for assisting guests in a variety of functions upon their arrival or departure to provide a top quality guest experience. Additionally, the Valet Attendant will be responsible for keeping their designated areas clean and safe while prioritizing guest needs at all times.

Essential functions include providing assistance to our guests as they arrive or leave the resort, providing knowledge or directions for guests arriving, ensuring hotel/resort safety and security for our guests, greeting and making eye contact with passing guests, standing in posted position presenting a polite, professional image, awaiting guest requests, providing information regarding all facilities and services, maintaining a clean and professional appearance, opening doors for our guests as they arrive or leave, addressing guests' needs and maintaining positive relationships to ensure guest satisfaction, utilizing Forbes standards during all in-person and phone communication, ensuring that guests' requests are addressed in a prompt and efficient manner, and other job duties assigned.

Knowledge, skills and abilities required include a high school diploma or equivalent, a valid driver's license, previous customer service experience preferred, ability to speak English fluently, ability to work varying shifts, including nights, weekends, and holidays, ability to move, lift, carry, and/or pull objects up to 50 pounds without assistance, and ability to stand or walk for extended periods of time.

Begin a meaningful career at Nemacolin resort in Pennsylvania's Laurel Highlands, where foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Growth & development includes paid training and structured onboarding, hands-on learning and cross-department opportunities, clear pathways for advancement and internal promotion, recognition through individual and team honors, competitive hourly wages and attractive 401(k) program, medical, dental, and vision coverage for eligible associates, paid time off and holiday compensation, discounted associate meals and uniform services, savings across resort dining, retail, spa, and activities, and exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity. Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.