Pool Attendant

Job Description

Job Description

Cabot

Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.

Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.

Cabot Citrus Farms

Cabot’s first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, racquet and sports courts, and a pool.

Position Overview

As a Pool Attendant, you are a member of the Cabot Food & Beverage team responsible for delivering attentive, personalized poolside service while creating a welcoming and relaxing experience for our guests.

In this role, you will provide full food and beverage service to guests at the pool, including presenting menus, taking orders, serving food and beverages, and maintaining an attentive presence throughout the guest experience. You will also welcome arriving guests, assist with setting up chairs and loungers, provide towels, and help ensure the pool deck remains organized and ready for guest use.

You will work closely with Housekeeping, which is responsible for the scheduled cleaning and servicing of the pool's restroom, shower, and public areas, as well as replenishing towel supplies. As a consistent presence at the pool, you will communicate with Housekeeping when towels are running low or when restrooms, showers, or other public areas require attention before the next scheduled service.

Your hospitality, attentiveness, and ability to anticipate guest needs will help create a seamless poolside experience that reflects Cabot’s high standards for food, beverage, and guest service.

Key Responsibilities

• Warmly greet and welcome guests arriving at the pool and assist them with selecting and setting up chairs or loungers.
• Provide fresh towels and assist with umbrellas and other poolside amenities as needed.
• Present food and beverage menus, explain menu offerings, answer questions, and make recommendations.
• Take accurate food and beverage orders from pool guests.
• Serve food and beverages to pool guests.
• Check back with guests throughout their visit, anticipate additional needs, and provide attentive service without being intrusive.
• Process guest checks and payments accurately in accordance with established procedures.
• Maintain appropriate knowledge of food and beverage offerings, ingredients, preparation methods, and applicable dietary or allergen information.
• Follow all applicable alcohol service policies and procedures, including responsible alcohol service requirements.
• Clear food and beverage service items from tables and poolside seating areas and reset areas for arriving guests.
• Straighten and reset pool chairs, loungers, umbrellas, and tables between guests to maintain an organized and inviting pool environment.
• Maintain an adequate supply of towels for guests and notify Housekeeping when towel inventory is running low and replenishment is needed.
• Monitor the general condition of the pool area and notify Housekeeping when restrooms, showers, or surrounding public areas require cleaning or attention before the next scheduled housekeeping rotation.
• Promptly report spills, safety hazards, damaged equipment, maintenance concerns, or other conditions requiring attention to the appropriate department.
• Coordinate closely with other resort teams to provide seamless and responsive guest service.
• Maintain a polished, friendly, professional, and attentive presence throughout the pool area.

• Perform other related duties as assigned.

Qualifications

• Friendly, outgoing, and guest-focused demeanor.
• Strong customer service and communication skills.
• Dependable, punctual, and able to work independently.
• Strong attention to detail and awareness of guest needs.
• Ability to maintain a professional appearance and demeanor.
• Previous hospitality, resort, recreation, or customer service experience preferred but not required.

Working Conditions

• Position primarily works outdoors in pool and recreation environments.
• Regular exposure to heat, sunlight, humidity, and changing weather conditions.
• Requires standing and walking for extended periods throughout the shift.
• Requires frequent bending, reaching, lifting, and carrying.
• Must be able to move and arrange pool chairs and other outdoor furniture.
• Must be able to lift and carry towels, supplies, equipment, and other items weighing up to 30 pounds.
• May be required to work weekends, holidays, and varying shifts based on business and guest needs.

Benefits

We offer a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• 401(k)
• 10 Paid Vacation Days
• 5 Paid Sick Days
• 14 Company Holidays
• Maternity and Paternity Leave
• Complimentary Staff Lunch
• Early Earned Wage Access
• Golf Privileges
• Employee Discount Program
• And much more!

Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart.  Work hard and be nice to people - it's as simple as that!

If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!

Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.