Room Attendant

JOB OVERVIEW/BASIC FUNCTION: To provide a clean and welcoming environment for the guests / members of Cordevalle. Job Overview: Clean and maintain all guest rooms as assigned, ensuring hotels standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Demonstrate teamwork by cooperating with all staffs. Provide value added service by doing whatever is reasonable and possible to meet or exceed guest expectations. Work Environment: Under variable temperature. Outdoors / Indoors. Around chemicals. Around biohazards. QUALIFICATIONS: Fluency in English and Spanish language. Previous hospitality experience in a luxury hotel preferred, at least one year. Must be able to work in a fast pace environment with accuracy. Must be able to communicate effectively with fellow associates and guest in person or via two-ways radio. Must understand guests service needs. Must be able to read and understand daily work assignments. Must be available to work, varied shifts and flexible schedules, including weekends and holidays. Must be able to perform job functions with details and organize. Must be a clear thinker, remaining calm and resolving problems using good judgment. Must be able to follow directions thoroughly. Must be able to work cohesively with co-workers as part of a team. Must be able to work as part of a dynamic quality-driven team. Must be able to work with minimal supervision. Must be able to maintain confidentiality of guest information and pertinent hotel data. Desirable: Knowledge of proper chemical handling.Experience in luxury hospitality industry in similar position.Strong attention to detail and the ability to bend, lift, and standing or walking all day. Physical Abilities: Exert physical effort in transporting (30 pounds).Endure various physical movements throughout the work areas. ESSENTIAL JOB FUNCTIONS: Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.Ensure that standards are maintained at a superior level on a daily basis.Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.Clean guest rooms by category priority.Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.Service assigned guest rooms. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location.Inspect condition of bathrobes and replace soiled/damaged ones.Remove dirty bed linen and make up bed with clean linen.Inspect laundry bags and slips. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and. placement of hangers and other guest supplies.