Energy Efficiency Consultant, EV Implementation (Hybrid Schedule)

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. If you’re passionate about sustainability, take this opportunity to join a team of professionals connected and motivated by a common commitment to the environment and furthering clean energy initiatives in our region. Within this high-growth, fast-paced, and entrepreneurial environment, you get the opportunity to make an immediate impact on reducing carbon emissions in our region. This position is responsible for providing project and program management to residential and commercial customers for the Electric Vehicle (EV) Charging Program. The Energy Efficiency Consultant, EV Implementation supports the development, promotion and implementation of EV initiatives to meet established goals under the direction of the Supervisor and/or Manager of Electric Vehicle Implementation. This position is also responsible for all reporting required by state regulators and oversight of project installers and partner organizations involved in this program. To support program participants, this position will engage with customers, installers, and communities, as well as manage program payments, approve program applications, and assist in the process of continuously improving program operations. Essential Functions Directly processes customer applications and customer payments, or coordinates with third-party vendors to deliver rebates for the residential, fleet, multifamily, and Direct Current Fast Charger (DCFC) EV Charging Program within Service Level Agreements. Program delivery includes adopting all Eversource established procedures and regulatory requirements. Ensures compliance with and recommends appropriate updates to leadership to implement cost-effective program, policies, procedures, and processes. Works with internal and external stakeholders to refine optimal electric vehicle charging strategies to meet key program objectives. Works with industry stakeholders and local communities across Eversource territory to raise awareness of EV Charging Program. Stay up to date on the managed charging capabilities of electric vehicle supply equipment (EVSE), vehicle onboard telematics, and aftermarket onboard diagnostic port or dongle equipment. Work with EVSE and vehicle original equipment manufacturers (OEMs) to integrate their equipment into the Program and Distributed Energy Resource Management System (DERMS). Coordinates with management to assist with Program financial and operational performance reporting, including key performance indicators, budgeting, forecasting, and regulatory reporting, as needed. Works cross functionally with Eversource colleagues to develop and implement enhanced procedures for continuous process improvements for the EV Programs. Collaborates on RFPs for selection of outside vendors to help administer EV program, as applicable. Interacts with customers and resolves concerns and complaints as necessary. Assists in the development of customer education materials with a particular emphasis on consumer protection and low-income participation. Fosters and supports the development of a company culture that promotes high customer satisfaction. Qualifications Technical Knowledge/Skills: Requires working knowledge of clean energy policy and program management. Also requires knowledge of budgeting and financial reporting best practices. Ability to use PC desktop applications with proficiency (i.e., Word, Excel, PowerPoint, etc.). Requires strong communication and interpersonal skills. Understanding of electric vehicle charging and utility DR and peak demand reduction programs and load profiling. Education: Bachelor’s Degree in Engineering, Business, Public Policy, Financial, related disciplines, or equivalent experience. Experience: Three (3) plus years of relevant experience in technical sales, project management, engineering, managing complex, high-volume customer-facing programs. JOIN OUR TEAM! The #1 energy efficiency provider in the nation, Eversource is empowering a carbon neutral future for the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. As an employee within the energy efficient department, you will find like-minded individuals motivated by their passion for furthering these environmental goals. On this team of energy experts, you and your colleagues will work with business partners across New England to advance clean energy solutions and ultimately provide customers with the support necessary to help them make the places where they live, work and play more comfortable and less costly to operate and maintain. Why Eversource? When you become an Eversource employee, you join a single, united company dedicated to delivering reliable electricity, natural gas, and water to customers across Connecticut, Massachusetts and New Hampshire. Our approximately 9,900 employees are tied by our commitment to customer satisfaction. The energy efficiency solutions provided by Eversource are paving the way for the future having received top honors from national organizations such as ENERGY STAR, American Council for an Energy Efficient Economy, and Northeast Energy Efficiency Partnerships. Come make a difference and work for an employer who is a leader in the industry. We have a great working environment, excellent compensation, health insurance and retirement savings benefit programs, and opportunities for professional development and career growth. #cengajd #LI-ES3 Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $96,460.00-$107,180.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor Who we are: Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.