Guest Experience Lead (GEL)
McDonald's
McDonald's Works for Me
I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.
The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.
The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America's best first job. Let's talk. Make your move.
See a day in the life of a Guest Experience Lead at McDonald's
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:
- Greeting guests and communicating with them while ordering
- Offering help with using the ordering kiosks
- Offering assistance to those in need of some extra hands
- Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
- Ensuring kids receive a kid treat
- Handling any concerns
- Communicating with the restaurant team to provide feedback and recommendations
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.
Additional Info:
A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
- Competitive pay
- Medical, dental and vision coverage
- Paid time off equal to 2% of gross earnings
- Unpaid Leaves of Absence
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Discount programs
- Free meals / meal discounts
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
- ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you...SuggestedFull timePart timeLocal area
- ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you...SuggestedFull timePart timeLocal area
$15 - $17.05 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.... ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying...SuggestedHourly payLocal areaFlexible hoursShift work- Panera is seeking a Catering Lead in Livonia, MI to manage catering operations and deliver warm, friendly service. The role includes... ...orders, ensuring food safety, and creating memorable experiences for guests. Applicants should possess effective communication and organizational...SuggestedFlexible hours
- ...ideal candidate will have at least two years of management experience in high-volume settings and possess exceptional... ...You will be responsible for maintaining a Gold Standard guest experience while leading a motivated team in a fast-paced environment. The role offers...SuggestedCasual work
$15 - $17.05 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS... ...more! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are...Flexible hoursShift work- Panda Restaurant Group is seeking a Shift Lead to support operations in our busy restaurants in Michigan. You will help manage the team during your shift, ensure guest satisfaction, and contribute to a welcoming dining environment. Responsibilities include supervising staff...Shift work
- Workstream is looking for a Restaurant Manager in Novi, Michigan, to lead their team while ensuring a 5-star guest experience. Responsibilities include recruiting, training, and managing staff, overseeing restaurant operations, and maintaining brand standards. Ideal candidates...
- McDonald's in Novi, MI is hiring a Guest Experience Leader to greet guests, assist with ordering, and help guests with the self-service kiosks in a fast-paced environment. You’ll work a flexible part-time schedule between 8am and 8pm, with competitive pay and benefits...Part timeFlexible hours
- ...Assistant Store Manager. This role involves supporting the Store Manager, maintaining guest services, and ensuring store operations maximize sales. Candidates must have retail management experience, the ability to lift up to 50 pounds, and be available to work up to 38 hours...Hourly pay
$15.73 - $15.98 per hour
...is seeking an Assistant Store Manager to establish and maintain guest services. The role involves supporting the Store Manager,... ...company policies. Candidates must have prior retail or management experience and be able to perform various physical tasks. This is a full-time...Hourly payFull time- TOCA Soccer is seeking a Lead Experience Associate at our Wixom, MI center. You will lead a shift, hype the team, and ensure an outstanding guest experience from entry to exit. This role requires energy, warmth, and a readiness to manage front desk operations with the...Shift workNight shiftWeekend work
- TOCA Football in Richmond, OH is looking for a Lead Experience Associate who will oversee guest interactions and ensure a memorable experience. This role involves greeting guests, addressing their needs, and managing daily operations to maintain a welcoming environment...Flexible hoursWeekend workAfternoon shift
- ...Restaurant Group, Inc. is seeking a Shift Lead to support management in a fast-paced Panda... ...Novi, MI. You will help create a welcoming guest environment and lead the team during shifts, while gaining hands-on cooking experience and opportunities to develop staff. The role...Shift work
$20.73 - $20.98 per hour
A leading retail brand in Westland, Michigan, is seeking a Store Manager to oversee store operations, ensure guest services, and maintain profitability. Candidates must have prior retail management experience and be at least 21 years old. The role requires physical stamina...Hourly pay- McDonald’s Canton Township, MI is seeking a General Manager to lead restaurant operations, guest experience and team performance. You will oversee food production, service, staffing and budget decisions while upholding safety and quality standards. The role offers competitive...
- ...for the operation of a single store, including hiring, coaching associates, and driving financial results to ensure exceptional guest experiences. We provide an 8+ week leadership training program and ongoing mentorship to support your success. This role requires a high...Relocation
- McDonald's in Novi, MI is seeking a Guest Experience Leader to help ensure every guest has a positive dining experience. You will greet guests, address concerns, and maintain a welcoming, clean restaurant while guiding teammates to deliver great service. The role emphasizes...Hourly payFlexible hours
- Nothing Bundt Cakes is seeking a Lead/Key Holder to create a warm, welcoming bakery environment and to engage guests with delightful service. You will manage orders, assist cake decoration, and ensure accurate POS transactions while supporting daily operations and safety...Flexible hours
- ...client in Novi, MI to hire a Store Manager to lead a high-volume retail operation. The role... ...performance, merchandising, staffing, guest service, food safety, asset protection,... ...hands-on leader with 4-5 years of management experience in food retail or a similar environment,...
- Panda Restaurant Group in Novi, MI is seeking a Shift Lead to support management, maintain a welcoming dining environment, and help deliver Panda’s signature service. You will gain hands‑on experience in kitchen tasks, oversee team during shifts, and develop operational...Shift work
- ...seeks a Front Office Supervisor to oversee daily front desk operations and ensure exceptional guest service. You will supervise front desk staff, manage check-in/out experiences, and address guest concerns with professionalism. Responsibilities include coordinating room...
- ...high food quality standards. Our ideal candidate will be an energetic leader with proven leadership skills and at least 3 years of experience in casual dining. Benefits include a competitive salary between $50,000 to $65,000, attainable quarterly bonuses, medical and...Casual work
- ...overseeing restaurant operations, achieving sales, and maintaining high food quality standards while leading the team passionately. The ideal applicant has at least 3 years of experience in a high-volume, casual dining environment. Benefits include a starting salary of $50,000...Casual work
- Outback Steakhouse in Novi is seeking a hands-on Restaurant Manager to lead daily FOH/BOH operations and drive guest satisfaction. You will oversee staffing, training, and service standards, while maintaining safety and quality across all shifts. The role requires at least...All shifts
- ...Livonia, MI is seeking a seasoned general manager to lead daily restaurant operations and drive guest satisfaction. You will oversee teams, uphold quality... ...shifts. Ideal candidates have salaried management experience in high-volume restaurants and a track record of promoting...Full timeAll shifts
- A local bakery is seeking a Lead/Key Holder to create a welcoming environment for guests and ensure smooth bakery operations. This role involves engaging with customers, processing orders, and maintaining product knowledge. The ideal candidate will demonstrate exceptional...Local areaFlexible hoursShift workEarly shift
- ...to oversee the daily operation of a single store, hire and guide staff, and drive financial results while ensuring exceptional guest experiences. New leaders will participate in an 8 or more weeks of store leadership training and receive mentorship to support...
- ...maintaining high operational standards. The ideal candidate will have at least two years of experience in a general management role within the restaurant industry. If you're passionate about guest services and team development, this is an opportunity for significant professional...
- Panera in Dearborn Heights, MI, is looking for a Catering Lead to manage catering orders and ensure excellent guest experiences. The role includes coordinating deliveries and adhering to food safety standards. Ideal candidates possess strong communication and organizational...Full timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!

