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Traveling Field Service Engineer - Eastern St. Louis Region

Becton Dickinson & Co

Becton Dickinson seeks a Field Service Engineer to provide technical support and maintenance for automated pharmacy dispensing systems across the Eastern St. Louis region. The role involves on-site and remote troubleshooting, preventive maintenance, and customer relationship management, with extensive travel required.

Responsibilities

  • Provide remote and on-site technical support for automated dispensing systems
  • Respond to and resolve work orders within service-level expectations
  • Execute preventive maintenance programs and perform installations and repairs
  • Build customer relationships and document service activities accurately
  • Follow compliance procedures including Medical Device Reporting and safety standards

Requirements

  • 1–3 years combined hardware, software, and IT support experience
  • Ability to meet Federal Government facility access eligibility requirements
  • Medical or electromechanical device repair experience
  • Strong troubleshooting, diagnostic, and problem-solving skills
  • Associate degree in related field or 3+ years field service experience
  • Valid driver's license and ability to meet company driving requirements
  • Mechanical aptitude and ability to lift up to 115 lbs occasionally
Vacancy posted 9 days ago
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