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Shift Manager

Chick-fil-A

Chick-fil-A - Shift Manager

Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency?

Working as a Shift Manager at Chick-fil-A is not just a job - it's an opportunity for personal and professional growth. Join us in a fun work environment where you can positively influence others and develop your leadership skills. As a shift manager, you will have the chance to learn from experienced Operators and Restaurant Leaders, receive intentional growth and development support, and even have access to scholarship opportunities.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Shift Manager Responsibilities:

  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close, lead shifts, key holder
  • Count drawers and finalize day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: Glen Burnie Chick Fila 6709 Ritchie Highway

Work schedule

  • Weekend availability
  • 8 hour shift
  • 10 hour shift
  • Holidays
  • Day shift
  • Night shift
Vacancy posted 4 days ago
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