Senior Recruiter

Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services. MSI is seeking a skilled and proactive Employee-Owner, Senior Recruiter to recruit for administrative, technical, sales and professional roles across a designated function and support the development of high-quality recruiting practices. This position is located in Burnsville, MN and is a hybrid role. In this role, you will work with other team members to manage the recruitment process and partner closely with business leaders to ensure hiring needs are met with excellence. In this role, you will serve as a trusted advisor, a coach to hiring teams, and a champion of a best-in-class candidate experience. As part of a team, your work will directly influence the quality, consistency, and effectiveness of MSI’s talent acquisition efforts. Key Areas of Responsibilities: Recruiting Execution and Expertise Prioritize and manage a portfolio of approximately 15 positions with competing demands. Work and collaborate with a team of recruiting professionals to ensure all open positions are being filled timely. Serve as a key decision maker on candidate qualification, applying structured evaluation and sound judgment. Monitor pipeline health and funnel performance to ensure alignment with business needs. Recruiting Strategy Contribute to the development and execution of recruiting strategies that build strong pipelines of high quality talent. Share market insights on talent availability, competitive trends, and compensation benchmarks to inform hiring decisions. Recommend sourcing adjustments based on data, performance metrics, and evolving business needs. Passive Talent Engagement & Market Awareness Oversee the identification and engagement of passive candidates using advanced search techniques. Support the team in building proactive pipelines for critical and hard to fill roles. Maintain awareness of industry trends, competitor activity, and emerging talent pools. Selection Excellence & Hiring Manager Enablement Drive consistent, competency based evaluation processes to ensure candidates meet MSI’s standards for performance and cultural alignment. Facilitate structured debriefs and guide hiring teams toward timely, aligned decisions. Provide guidance to hiring managers on interviewing techniques, evaluation consistency, and selection best practices. Support leaders in expanding and leveraging their networks to uncover exceptional talent. Process Optimization & Operational Execution Identify opportunities to improve recruitment processes and support the implementation of best practices. Ensure accurate, compliant, and timely use of the applicant tracking system, maintaining data integrity across the hiring lifecycle. Support vendor relationships to meet recruitment needs and maintain a steady talent pipeline. Stakeholder Collaboration & Talent Advisory Build strong partnerships with other team members, hiring managers and business leaders, serving as a trusted advisor throughout the hiring process. Provide guidance on candidate quality, market realities, and effective hiring approaches. Immerse yourself in the business to understand priorities, culture, and capability needs. Candidate Experience & Employer Brand Manage the recruitment process, ensuring a seamless, transparent, and positive candidate experience. Craft compelling job descriptions that reflect role expectations, team culture, and success attributes. Represent MSI at select career events as a brand ambassador, attracting high caliber talent. Collaborate with hiring manger to provide competitive, equitable, and timely offers aligned with internal guidelines. Maintain engagement with new hires to support a smooth transition and reinforce a positive onboarding experience. Ensure all hires meet MSI’s high standards of excellence. Minimum Qualifications: High school diploma, GED or equivalent. 5+ years of recruiting (agency, inhouse or a combination). A proven track record of filling challenging roles in multiple markets. Strong MS Office skills including Word and Excel. Proficient knowledge of Applicant Tracking systems and other recruiting tools and resources. This position requires to be onsite and is not budgeted for a relocation package, we are considering local candidates only at this time. Applicants must be authorized to work for ANY employer in the U.S without requiring sponsorship now or in the future. Preferred Qualifications: Ability to multi-task and strong organization skills and attention to detail. Relentless in the recruiting approach. Ability to collaborate with and effectively communicate with Hiring Managers and potential candidates. Must have the ability to quickly learn systems, processes and procedures. Self-starter and highly motivated with a strong work ethic and impeccable integrity. Demonstrated ability to present to and work with leadership. Ability to adapt quickly and be flexible to changing business needs. Work Hours: Monday through Friday, 8:00 am to 5:00 pm with some flexibility and hybrid work options after training. What We Offer: Medical, Dental and Vision Insurance Short- and long-term disability program Life Insurance Educational Development Benefits Employee Stock Ownership Plan (ESOP) + Gainshare — because your success is also your investment 401K+ Match Paid Time Off (PTO) Paid Volunteer Days! — give back alongside your peers in the community MSI Metro Sales Inc. Vision: Our Employee-Owners are the engine behind everything we achieve. We're committed to building an environment that offers meaningful challenges, continuous growth, and real financial rewards. When you join MSI, you're not just taking a job — you're building a career and investing in something you can call your own. All applicants must be authorized to work in the United States for any employer without current or future visa sponsorship needs or requirements. MSI does not sponsor any type of employment visas, including but not limited to H 1B, F 1 OPT/CPT, TN, or other work authorization programs at this time. All offers of employment are contingent on successfully completing MSI’s standard pre-employment screenings. MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law. For additional roles visit us at: As a 100% employee-owned company, we firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Welcome to the Metro Sales Career Site! Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers. Our Employees Model Company Mission & Values Metro’s mission is to be the industry leader in providing a complete family of Imaging Technology Products for today’s networked environment along with related supplies and service that will enable our customers to meet their business objectives. We strive to: Provide unequalled service and value to our customers and employees. Be ethical, dependable and profitable for both our customers and employees. Maintain a proactive environment that encourages and provides for the growth and development of our employees. Why work for us? Metro Sales has achieved many honors. As the exclusive Minnesota dealership of Ricoh products, Metro is the very first recipient of the prestigious Chairman’s Award. This corporate honor is given only to the ‘Best in the Business. The Chairman’s Award recognizes achievement in total sales, customer satisfaction, employee training, and company management. In addition, Metro’s service department has been honored with Ricoh’s AIM (Advanced Inventory Management) Award semi-annually since 1991 and has won their Service Excellence award in 18 out of 19 rating periods. Metro’s success is a result of our dedicated employees who take pride in delivering superior customer service. About Us Metro Sales has served Minnesota since 1969 and through our demonstrated commitment to customer satisfaction has grown to become the largest independent provider of Office Imaging Solutions in the Midwest. Metro Sales has been Minnesota’s exclusive Ricoh dealer since 1981 and proudly offers their products along with Industry Leading Managed IT and workflow automation solutions. The future is now at Metro Sales. Our cutting-edge products include black and white, color and multifunctional technologies; high-speed, high-volume document imaging systems; wide format engineering systems; digital network printers and scanners; facsimile machines and fax servers; and electronic document storage and retrieval systems. Our Business Philosophy Metro Sales is committed to providing a level of customer satisfaction that promotes reference selling. Achieving this goal demands a team of motivated, skilled employees who deliver the best solutions to our customers. A Leader in the Community Locally owned and operated, Metro Sales has a strong commitment to the community. We strive to be ethical, dependable and profitable for both our customers and employees and maintain a proactive environment for business growth. We reinvest in Minnesota, and we reinvest in our people. Our educational advancement programs have led our employees to grow their abilities in all facets of operations to better serve our customers. To attract and retain the best employees and to keep employees mentally and physically health, Metro Sales offers a competitive benefits with incredible employee perks and wellness incentives including: Insurance Coverage Medical Life AD&D Short and Long-Term Disability Flexible Spending Accounts Dependent Care Flexible Spending Retirement Employee Stock Ownership Plan (ESOP) Gainshare Program 401(k) Incentive Savings Plan with employer Match In addition, Metro Sales offers the following to its employees: Business Travel Allowance Company Car Program Tuition Reimbursement Managed Time Off Holiday Pay Smoking Cessation and No Smoking Bonus opportunities Wellness Program Company Sponsored Biometric Screening Events Employee Assistance and counseling services #J-18808-Ljbffr Metro Sales Inc.