Production Support Analyst
Capital Bank
Production Support Analyst: Atticus
About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through our Agriculture and EcoCore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95% formulation on US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: Relevant. Simple. Reliable. For more information and a complete list of products, visit AtticusLLC.com.What you will do in this role This role will support the Atticus Production team through various activities including systems transactions, preparation and maintenance of key production documents, data maintenance & reporting and continuous improvement initiatives. The Production Support Analyst will report directly to the Manager, Production & Planning.
Responsibilities
• Works closely with production / formulation facilities (i.e. 3rd party toller manufactures) to ensure accurate and timely production reporting. Responsible for posting all such production into Microsoft Dynamics 365 (ERP system).
• Executes the end of campaign reconciliation process, which includes an actual consumption versus bill of material consumption review, a reconciliation of bill of material errors, verifying toll fee accuracy, verifying normal waste accuracy, and verifying physical inventories. Any discrepancies are reviewed with the Production group and corrected accordingly.
• Coordinates and executes the monthly production readiness review. This includes a review of all production requirements as it relates to raw material availability, including active ingredient, inerts and packaging components. Networks with Production and Procurement groups as necessary to ensure all components are staged / at the manufacturing plant two weeks prior to the agreed upon production start date.
• Networks with Procurement and Regulatory functions to ensure compliance of existing label inventory and new purchase orders. Effectively communicates artwork compliance requirements to the toller as part of the pre-production packet.
• Neatly prepares production packets for upcoming production campaigns. This includes gathering production documents such as the manufacturing manual, product specification, bill of material, packaging instructions, label revisions and SDSs where necessary.
• Reviews all toll manufacturing invoices for accuracy (e.g., actual versus production reports, and verify agreed pricing); resolves discrepancies as necessary and approves.
• Ensures inventory is properly dispositioned as a result of end of campaign reconciliation, production of intermediate steps, and the production off-spec product, which includes transacting in Microsoft Dynamics 365 (ERP system) and communicating to the Production team accordingly.
• Supports Atticus quality objectives by measuring and reporting Key Performance Indicators (KPI's) related to production readiness and execution.
• Drives process improvement as it relates to contract manufacturing relationships, production execution, and the production/consumption posting process.
• Develops and maintains production records and prepares management reports as required and/or requested.
• Assists in optimizing 3rd party toll manufacturing portfolio to ensure products are manufactured in a cost effective, safe and compliant manner.
Required Skills/Qualifications
• Bachelor's degree from a four-year college or university in business, supply chain management, or a related field required
• Basic understanding of quality systems and continuous improvement
• Excellent interpersonal skills and proactive communication skills. Ability to network within the organization as well as with external parties
• Strong written, verbal, and presentation skills
• Exceeds customer quality and service expectations through attention to detail
• Demonstrates leadership skills in driving change and improving the integrity of applicable processes and systems
• Ability to work effectively across diverse and cross-functional teams, under critical timelines and while balancing the needs of internal and external customers
• Intermediate level Microsoft Office skills Why Atticus? Atticus is committed to the long-term success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrow's leaders, we demonstrate responsible stewardship, promote safe product use, and advance the Agriculture and EcoCore markets we serve. Through our employee experience, Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program - it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and well-being, we build a strong, unified team aligned by shared values - together as One Atticus.
What We Offer Our SuCitta Warriors Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal well-being, including:
- Comprehensive medical, dental, and vision benefits beginning Day 1
- Company performance-based quarterly bonus opportunities through the SuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company
- Employee Stock Ownership Plan (SuCitta Stealth), providing long-term ownership and alignment with Atticus' growth
- A thoughtfully designed workplace experience that supports physical, mental, and emotional well-being
- Ongoing professional and leadership development opportunities
- A values-driven culture grounded in accountability, adaptability, decisiveness, and a commitment to delivering results
Recruiting Agencies, Please Note:
Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Production Support Analyst in Cary, NC vacancy
$54k
...HCLTech seeks a Field Support Engineer with strong hands-on experience in Viptela SD-WAN, Cisco Wireless (Catalyst 9800), and Enterprise... ...base update and management, Training freshers, coaching analysts. To ensure positive customer experience and CSAT through First...SuggestedLocal areaImmediate startRemote workFlexible hours- Production Support 2 Job Description IT Private Banking is the information technology partner of the Organization's Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific...SuggestedShift work
- ...equipment Patient-Centered Care – Provide high-quality diagnostic imaging in a compassionate setting Collaborative Team – Be part of a supportive and professional healthcare team Growth Opportunities – Expand your skills with mammography certification or cross-training in...SuggestedPart timeMonday to Friday
- ...This position will provide ticket management, triage and troubleshooting of Incident, Change and MACD tickets for all customers supported by the client Integrated Solutions Desk. Provide exceptional customer service. Ability to keep customer experience in perspective...SuggestedContract workImmediate startShift workNight shiftWeekend work
- ...First-Level Technical Support Specialist Provide first-level technical support to end users across multiple channels including phone, email, chat, and ticketing systems. Troubleshoot hardware, software, and network-related issues while ensuring timely resolution and...Suggested
- ...Site IT team helps provide a positive customer experience by supporting the technology used by our customer service representatives to... ...PC equipment Analyzing, testing, evaluating and deploying new products and services Supporting remote/offsite access for end users In...Work experience placementWork at officeLocal areaRemote workVisa sponsorship
- ## Technical Support AnalystApplylocations: Raleigh, NCtime type: Full timeposted on: Posted... ...for our excellent customer service and products and we were recently recognized as a 202... ...a well-rounded Technical Helpdesk Analyst to join our talented and passionate Customer...Hourly payWork at officeRemote workMonday to FridayWeekend workAfternoon shift
- ...Gaming Support Tech Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds... ...climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to...Local areaImmediate startFlexible hoursShift workNight shiftWeekend work
- MRI/CT Applications Specialist - 3D Post Processing Location - Remote Summary The Siemens Healthineers Education and Workforce Solutions organization has overall responsibility for providing the onsite technical training for Siemens Interventional Imaging platform...Remote work
- ...orchestrated platform. The role focuses on translating underwriting rules into executable decision logic, building rule artifacts, and supporting rapid validation in collaboration with BAs, Underwriting SMEs, and integration teams. To join HCL Tech in advancing the...Local area
- Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure...
- ...requests. Service Desk Technician IIs provide consultation, elevated support, and/or advanced instruction to users of hardware, software,... ...Experience with ServiceNow is preferred. HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred....Work experience placementWork at officeWeekend work
- The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and monitoring to IT systems and integration solutions. Our Team and What We'll Accomplish Together Report into the Support Team Leader. Salesforce experience a plus Work in a team with other experienced...Trial period
- ...contract, permanent or project management based resources. Title: Help Line Analyst 1 Location: Carey, NC Role Overview We are looking for Helpline Analysts who will provide first-line support via phone, email, and chat; troubleshoot basic macOS and iOS issues; log...Permanent employmentContract workLocal areaImmediate startMonday to FridayShift workDay shift
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments... ...to deliver professional, multi‑channel customer support and production readiness. Engage in continuous learning and apply best...Hourly payTemporary workWork at officeRemote workRelocation- Role- Service Desk Analyst - Proficiency in French language Location: Morrisville, NC - Onsite Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation...
$61.6k - $69k
...located at customer's site. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs... ...the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the...Temporary workWork at officeLocal areaImmediate startRemote workNight shift$28 - $30 per hour
...Job Title: Customer Support Analyst Location: Cary, NC (Hybrid) Employment Type: Temp (6 Months) Industry: Manufacturing Compensation: $30.00/hour Schedule: 40 Hours/Week 1st Shift About the Opportunity: ~ We're looking for a detail-...Temporary workWorldwideDay shift- ...Experience with Active Directory and ticketing systems are a must. What You’ll Do: As the Help Desk Technician, you will provide support for local and remote users for PC, server, telecommunication, network and mainframe applications, software, and hardware issues....Local areaRemote work
- ...Citadel Season 2 premieres in May 2026. AGBO is currently in production with Netflix on Tygo and Mercenary, both part of the... ...next, we'd love to meet you. Position Summary: As a Senior Support Technician, you will be a central part of the IT team that supports...Full timeFor contractorsWork at officeLocal areaRemote workRelocation
- ...acquisitions (M&A) into provisioning systems, enterprise standards, and communication protocols. Oversee end-user computing (EUC) support, ensuring consistent and user-friendly service delivery. Implement and govern SOPs, ticket hygiene, and service quality metrics...
- ...desk lead Location - Morrisville, NC(Onsite) Contract-6+ Months Job Description To lead the delivery of Service Desk & support functions like incident & change management and all supporting activities associated with Application & Infra Management....Contract workRemote workFlexible hours
- ...Service Desk Manager Lead and manage service desk operations to deliver high-quality infrastructure support services. Drive service delivery excellence, team performance, and customer satisfaction in a fast-paced environment. Oversee process implementation, automation...Flexible hours
$79.05k - $117.7k
...Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you... ...work closely with cross‑functional teams, including engineering, product management, and sales, to resolve technical problems and...Work experience placementWork at officeLocal area- ...We are looking for a strong Technical Support/Windows Systems Administrator who has a solid background supporting pharma/biotech or laboratory environments. This is a w2 project only. No C2C. Onsite in Apex, NC. Strong IT skills in AD, Networking, Windows Admin, and customer...Contract workMonday to FridayShift work
$85k - $116.8k
...firms, and client representatives. Provide on‑site technical support in interpreting released documents, specifications, and drawings... ...other party requests a specification deviation in work or work product. Resolve nonconformities (NCRs) in collaboration with field quality...For contractorsWork at officeHome office$45.76k
...make you successful: Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists... ..., we simplify the senior care search with free, personalized support connecting caregivers and their loved ones to vetted providers...Remote jobHourly payWork at officeHome officeShift workWeekend workAfternoon shift- Join to apply for the Technical Support Engineer role at JMP JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world‑class family of statistical software products. For over 35 years, JMP has enabled customers to speed new drugs to market...Full timeFlexible hours
$67.8k - $86.2k
...or St. Louis 2-3 times/week. Position Summary The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMerieux including but not limited...Temporary work- ...automation, AI integrations, global reach, and premium human support.Bandwidth is trusted for mission-critical communications by... ...selves. #jointheband What We Are Looking For: The Product Support Analyst(Voice) supports the development and implementation of proactive...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Production Support Analyst. Be the first to apply!
Related searches
- technical assistant Cary, NC
- work from home technical support specialist Cary, NC
- help desk technical support Cary, NC
- technical support assistant Cary, NC
- tech assistant Cary, NC
- application support technician Cary, NC
- technical associate Cary, NC
- technical analyst Cary, NC
- help desk assistant Cary, NC
- helpdesk support technician Cary, NC


