Production Support Analyst
Capital Bank
Production Support Analyst: Atticus
About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through our Agriculture and EcoCore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95% formulation on US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: Relevant. Simple. Reliable. For more information and a complete list of products, visit AtticusLLC.com.What you will do in this role This role will support the Atticus Production team through various activities including systems transactions, preparation and maintenance of key production documents, data maintenance & reporting and continuous improvement initiatives. The Production Support Analyst will report directly to the Manager, Production & Planning.
Responsibilities
• Works closely with production / formulation facilities (i.e. 3rd party toller manufactures) to ensure accurate and timely production reporting. Responsible for posting all such production into Microsoft Dynamics 365 (ERP system).
• Executes the end of campaign reconciliation process, which includes an actual consumption versus bill of material consumption review, a reconciliation of bill of material errors, verifying toll fee accuracy, verifying normal waste accuracy, and verifying physical inventories. Any discrepancies are reviewed with the Production group and corrected accordingly.
• Coordinates and executes the monthly production readiness review. This includes a review of all production requirements as it relates to raw material availability, including active ingredient, inerts and packaging components. Networks with Production and Procurement groups as necessary to ensure all components are staged / at the manufacturing plant two weeks prior to the agreed upon production start date.
• Networks with Procurement and Regulatory functions to ensure compliance of existing label inventory and new purchase orders. Effectively communicates artwork compliance requirements to the toller as part of the pre-production packet.
• Neatly prepares production packets for upcoming production campaigns. This includes gathering production documents such as the manufacturing manual, product specification, bill of material, packaging instructions, label revisions and SDSs where necessary.
• Reviews all toll manufacturing invoices for accuracy (e.g., actual versus production reports, and verify agreed pricing); resolves discrepancies as necessary and approves.
• Ensures inventory is properly dispositioned as a result of end of campaign reconciliation, production of intermediate steps, and the production off-spec product, which includes transacting in Microsoft Dynamics 365 (ERP system) and communicating to the Production team accordingly.
• Supports Atticus quality objectives by measuring and reporting Key Performance Indicators (KPI's) related to production readiness and execution.
• Drives process improvement as it relates to contract manufacturing relationships, production execution, and the production/consumption posting process.
• Develops and maintains production records and prepares management reports as required and/or requested.
• Assists in optimizing 3rd party toll manufacturing portfolio to ensure products are manufactured in a cost effective, safe and compliant manner.
Required Skills/Qualifications
• Bachelor's degree from a four-year college or university in business, supply chain management, or a related field required
• Basic understanding of quality systems and continuous improvement
• Excellent interpersonal skills and proactive communication skills. Ability to network within the organization as well as with external parties
• Strong written, verbal, and presentation skills
• Exceeds customer quality and service expectations through attention to detail
• Demonstrates leadership skills in driving change and improving the integrity of applicable processes and systems
• Ability to work effectively across diverse and cross-functional teams, under critical timelines and while balancing the needs of internal and external customers
• Intermediate level Microsoft Office skills Why Atticus? Atticus is committed to the long-term success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrow's leaders, we demonstrate responsible stewardship, promote safe product use, and advance the Agriculture and EcoCore markets we serve. Through our employee experience, Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program - it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and well-being, we build a strong, unified team aligned by shared values - together as One Atticus.
What We Offer Our SuCitta Warriors Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal well-being, including:
- Comprehensive medical, dental, and vision benefits beginning Day 1
- Company performance-based quarterly bonus opportunities through the SuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company
- Employee Stock Ownership Plan (SuCitta Stealth), providing long-term ownership and alignment with Atticus' growth
- A thoughtfully designed workplace experience that supports physical, mental, and emotional well-being
- Ongoing professional and leadership development opportunities
- A values-driven culture grounded in accountability, adaptability, decisiveness, and a commitment to delivering results
Recruiting Agencies, Please Note:
Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Production Support Analyst in Cary, NC vacancy
- ...Job Description Job Description Salary: Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through...SuggestedContract workWork at office
- Endpoint Clinical, located in Raleigh, North Carolina, seeks a Production Support Analyst to provide exceptional support for their Interactive Response Technology systems. This role involves troubleshooting, documenting user inquiries, and collaborating with teams to enhance...Suggested
- ...response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been... ...offices across the United States, Europe, and Asia. The Production Support Analyst (PSA) is the primary contact for end users of endpoint Interactive...SuggestedWeekend work
- ...to serve as one of the technical leads on the Development and Support team for the Common Payment Processing Project and the iNovah... ...external stakeholders both verbally and in writing; Prepare test and production environments for all new release to include assisting with...SuggestedContract workWork at officeShift work
$101.9k - $107.1k
...provides the core data, modeling, and reporting capabilities used to support cost transparency, financial planning, and strategic decision‑... ...with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital...SuggestedTemporary workWork at officeLocal area3 days per week- ...at a growing Manufacturer in the Raleigh area for the Customer Support/ Application Engineering Group. This role will provide process... ...improvement potential relating to energy saving, capacity increase or product quality improvement, optimization of conditions, trouble shoot...Work experience placement
- ...Sr. Associate Technical Support Analyst (North Carolina Health Information Exchange)- Hybrid, Cary, North Carolina We're a leader in... ...customers/participants by taking telephone calls and emails on all product areas Assists with user credentialing and password resets...Full timeLocal areaWork visaMonday to FridayAfternoon shift
- ...Instructional Support Technician-Telecommunications Analyst Location: Rock Quarry Complex, Raleigh, NC Pay Grade: Technology Grade 17 FLSA Status: Nonexempt Eligibility for Employment Contract: No Work Week Schedule: Monday-Friday (occasional evenings and...Contract workFor contractorsWork at officeRemote workMonday to FridayAfternoon shift
- A prominent IT staffing company is seeking a professional with strong Pharma Manufacturing experience for a critical role in managing manufacturing applications. Responsibilities include troubleshooting application issues, implementing configuration changes, and communicating...
- ...care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to... ...countries. For more information, please visit In order to support these activities, we are currently seeking a Product Support Technician...
$71k - $100k
...This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support,...Contract workWork experience placementH1bWork at office- ...seeking an experienced chemical professional for an Inside Technical Support Representative position. This role will provide intermediate to... ..., and electronics assembly customers, qualify leads with product guidance, and generate sales opportunities for the external sales...Permanent employmentFor contractorsWork experience placement
$14 - $18 per hour
...and dependable student technicians to provide Tier 1 technical support across the Veterinary Hospital, academic classrooms, research labs... ...Title Temporary-Clerical Working Title IT Support Analyst Requirements and Preferences Work Schedule TBD, Flexible...Full timeTemporary workPart timeSummer workWork at officeMonday to FridayFlexible hoursShift work- ...About the job User Support Analyst II (on-site) *This is a 1 year contract The User Support Analyst is a second level resource... ...to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of...Contract workWork at officeLocal area
- ...Collaborative mindset and experience working cross-functionally with technical and business teams • Experience with B2B partner support processes is highly valued Analytical & Problem-Solving Abilities • Self-starter with a methodical approach to problem...
- Hcltech-2 is seeking an IT Help Desk Support professional in Cary, NC. This full-time role involves managing service calls, troubleshooting IT issues, and ensuring customer satisfaction. Candidates should have 2-6 years of IT support experience, strong communication skills...Full timeFlexible hours
- A consulting company is seeking a User Support Analyst for a 1-year contract in Raleigh, North Carolina. The ideal candidate will provide second-level support, specializing in desktop and network troubleshooting, while effectively managing customer expectations. Applicants...Contract workWork at office
- ...the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical... ...Security applications from an on-going support perspective as well as lifecycle and... ...with Service Transitions from Projects to Production Experience using ITIL for incident and...Immediate start
- ...IT staffing firm in Cary, North Carolina is seeking a Helpdesk Support professional with at least 6 months of experience. The ideal candidate... ...include resolving tickets promptly, coaching new analysts, and adhering to organizational procedures. The role requires flexibility...Remote jobShift work
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments... ...to deliver professional, multi‑channel customer support and production readiness. Engage in continuous learning and apply best...Hourly payTemporary workWork at officeRemote workRelocation$85k - $116.8k
...engineering firms, and client representatives Provide on‑site technical support in interpretation of engineering released documents,... ...other party request for specification deviation in work or work product, working within the project approved spec deviation process Work...Full timeFor contractorsFor subcontractorWork at officeRemote workHome office- Red Oak Technologies is seeking a Help Line Analyst 1 to provide first-line technical support via phone, email, and chat in Cary, NC. The successful candidate will handle macOS and iOS issues, log tickets in ServiceNow, and deliver exceptional, customer-focused communication...Monday to Friday
- DPR Construction is seeking a Service Desk Analyst Level 2 in Raleigh, North Carolina, to provide technical and application support to internal employees. The role involves troubleshooting, resolving issues, and documenting incidents while collaborating with team members...
- IXL in Raleigh is seeking an Associate Customer Support Analyst to provide outstanding customer service for Teachers Pay Teachers. The role... ..., troubleshooting issues, and gathering feedback to enhance products. The ideal candidate has a BA/BS degree and at least a year in...Full time
- DPR Construction is seeking an Application Support Analyst to provide operational and technical support for Microsoft 365 and other collaboration... ...application issues and work directly with users to enhance productivity. Applicants should have at least 5 years of experience in...
- A staffing agency is seeking a motivated Level 1 Help Desk Analyst to join the IT support team. This role involves providing first-contact technical assistance, troubleshooting basic issues, and maintaining service quality. The ideal candidate is tech-savvy, has strong...
$15 - $43.27 per hour
711 MS Smith Barney, LLC in Raleigh, North Carolina is seeking a Client Relationship Analyst to provide exceptional service and support for Financial Advisors. The role includes cultivating client relationships and managing administrative tasks. The ideal candidate will...Hourly payWork at office- Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure...
$60k - $66k
...least three professional references. Posting Information Posting Number PG194560EP Internal Recruitment No Working Title IT Support Analyst Anticipated Hiring Range $60,000 - $66,000 Work Schedule Monday - Friday, 7:30am - 4:30pm Job Location Department...Full timePart timeWork at officeLocal areaImmediate startRelocationMonday to Friday- ...Fortune 500 companies Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition... ...(over a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7... ...Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.) Basic...Remote workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Production Support Analyst. Be the first to apply!
Related searches
- customer support analyst Cary, NC
- systems support technician Cary, NC
- help desk administrator Cary, NC
- technical support assistant Cary, NC
- technical analyst Cary, NC
- technical assistant Cary, NC
- IT support technician Cary, NC
- application support technician Cary, NC
- service desk assistant Cary, NC
- help desk technical support Cary, NC


