Veterinary Assistant - Arrow Animal Hospital

Veterinary Assistant

This role assists in the practice of veterinary medicine under the direct supervision of a Doctor or Hospital Manager.

Duties/Responsibilities:

• Responsible for client communication (verbal and written) regarding all aspects of the client's pet.
• Assist in discussing treatment plans, provide data entry for those plans for documentation.
• Medical record management through practice management software program.
• Ability to gain compliance on treatment plans and to educate clients.
• General duties include dispensation of medication, performing x-rays, performing blood draws, placing catheters, obtaining samples, providing treatments, running diagnostic equipment, nursing care, vaccine administration, and animal restraint.
• Utilization (set-up, breakdown, cleaning, maintaining) of medical equipment.
• Client engagement and delivering WOW customer service is an important aspect of the role.
• Cleaning all areas of the hospital.
• Assist with CRS and Kennel functions when called upon.

Required Skills/Abilities:

• Excellent communication and interpersonal skills
• Compassion and empathy for pets, clients, and staff
• Detail Oriented
• Great sense of urgency

Education and Experience: Preferred: Associates Degree in Veterinary Assisting.

Physical Requirements:

• Must be able to lift at least 40 pounds.
• Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work.
• May have extended periods of time viewing computer screens and reading.