Salesforce Senior Technical Lead / Architect

Job Description Seasoned leader responsible for overseeing the technical aspects of Salesforce solutions development and implementation. This role requires a strong Salesforce background, experience in Salesforce development, and leadership skills. Responsibilities Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution's feasibility and functionality. Develop custom solutions and interfaces leveraging the Salesforce platform. Lead the hands‑on technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity. Create and maintain comprehensive technical documentation including design specifications, deployment guides & system support guides. Lead and manage end‑to‑end Salesforce projects. Design and develop customizations using Salesforce.com developer toolkit. Architect, design, and develop custom applications on the Salesforce platform using Apex programming. Establish and maintain user roles, profiles, security settings, access levels, and sharing rules. Perform data migration and maintain data quality using standard Salesforce data tools. Guide and mentor the development team, ensuring code and design quality. Collaborate with stakeholders to manage and prioritize project backlogs. Stay current with Salesforce updates and new technologies and leverage them to bring business benefits. Ensure the Salesforce system aligns with the company's business processes and collaborate with stakeholders to continually improve and further optimize the system. Perform code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used. Provide mentorship and supervise the development team. Stay up to date with the latest Salesforce updates and features to provide guidance on best practices and new functionalities. Designing and implementing Salesforce-based systems and applications to meet business requirements. Leading a team of Salesforce developers and ensuring best practices in development and integration are followed. Collaborating with stakeholders to gather requirements and define project scope, while maintaining high technical standards. Provide technical expertise and guidance to business stakeholders to ensure effective use of Salesforce for their needs. Proven experience in DevOps - Deployment (SIT/UAT/Prod) and Prod troubleshooting/fixes. Qualifications Proven 10 - 12 years of experience in Salesforce Ecosystem and integrations experience with various systems. Proven experience as a Salesforce Technical Lead for 5 years or more with experience in Salesforce Service Cloud Voice and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers). Strong knowledge of Salesforce architecture, services, and security model. Experience with Salesforce Development Toolkit (Apex, Visualforce, LWC, Lightning, etc.). Experience in hands‑on development leveraging design patterns, integrations, and SF Architecture. Proven experience in DevOps - Deployment (SIT/UAT/Prod) and Prod troubleshooting/fixes. Experience in AWS and Databricks. Understanding of Salesforce's data model and how and when to create custom objects, junction objects, and other model items. Experience with Agile development methodologies and tools i.e. Jira. Excellent analytical, problem‑solving, and communication skills. Experience leading and mentoring a team of developers. Must have Salesforce Certified Platform Developer I, Certified Sales Cloud, and Service Cloud. BS/MS degree in Computer Science, Information Technology, or relevant field. Company Overview NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a professional to join our team in Dallas, Texas (US‑TX), United States (US). About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long‑term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is [$110/hr to $113/hr on W2]. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #J-18808-Ljbffr NTT Data Americas, Inc.