Commercial Garage Door Technician

Job Description

Job Description

Position Summary

The Commercial Installer & Service Technician is responsible for the installation, service, repair, and maintenance of commercial doors, operators, dock equipment, and related products. This position requires strong mechanical aptitude, the ability to work safely at heights, and a commitment to quality workmanship and customer service.

Qualifications

• Physically and mentally capable of following directions and performing manual labor, including lifting, assembling products, and troubleshooting service issues

• Mechanically and electrically inclined (Previous job experience a plus)

• Able to safely work at heights using ladders and lift equipment

• Trained and capable of performing quality welding

• Ability to lift a minimum of 50 pounds

• Valid driver’s license with an acceptable driving record

• Ability to pass a pre-employment physical and drug screening

Duties & Responsibilities

• Perform complete installation, service, and repair of sectional, rolling, sliding, and high-speed doors; electric operators; dock equipment; and related commercial products

• Safely operate ladders, lifts, and other access equipment

• Accurately complete and submit required paperwork and customer payments in accordance with company policies and procedures

• Maintain required truck inventory based on the established parts list

• Provide and maintain personal hand tools; properly maintain company-provided tools and equipment

• Follow all company safety policies and maintain safe work practices at all times

• Maintain professional appearance and comply with company uniform standards

• Maintain positive working relationships with management, coworkers, and customers

• Maintain acceptable attendance and punctuality

• Provide field sales support when needed

• Communicate product issues or sales concerns to the supervisor and offer solutions when appropriate

• Assist in training new employees as directed