Financial Center Manager - Cicero and surrounding areas

General Function The Financial Center Manager will participate in a comprehensive, customized onboarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will prepare the candidate for a Financial Center Manager position. Essential Duties & Responsibilities Complete the FCMA roadmap and all onboarding activities from day one through program completion, including the successful completion of a Consultative Selling Skills Certification. Become proficient at deepening consumer and small‑business customer relationships by providing a memorable customer experience. Gain, demonstrate, and maintain working knowledge of Fifth Third’s products, services, processes, and internal resources to stay informed, guide, and lead the team. Become skilled at the consultative sales process to proactively identify customers’ financial needs and recommend appropriate solutions. Understand how to develop an integrated book‑of‑business strategy so that all customers receive a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support. Learn how to source, develop, coach, and lead a team that reinforces core values and business strategies. Cultivate a One Bank culture that proactively collaborates with business partners. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected of every employee. Complete any additional duties as assigned. Supervisory Responsibilities Provide employees with timely, candid, and constructive feedback. Assist in the development of employees to their full potential and provide challenging opportunities that enhance career growth. Recognize and reward employees for accomplishments. Minimum Knowledge, Skills & Abilities College degree or two or more years of leadership experience in a sales environment. Professional representation of Fifth Third Bank in verbal and written communication. Ability to analyze credit and financial information. Capability to execute and coach sales activities successfully. Business acumen and demonstrated ability to make sound decisions. Working Conditions Normal office environment with extended computer screen usage. Periodic travel within the Bancorp footprint to attend meetings and/or training. S.A.F.E. Act Registration This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Total Base Pay Range $45,100.00 – $85,600.00 USD per annum. Location Cicero, Illinois 60804. Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third