Clinic Support Specialist

Clinic Support Specialist

Location: Portland, Maine | Schedule: Full-Time | Model: On-Site

Pay Range: $24.13/hour to $26.54/hour (commensurate with skills, education, and experience)

About Portland Gastroenterology Center

Portland Gastroenterology Center (PGC) is one of Maine's leading private gastroenterology practices, committed to providing compassionate, high-quality digestive health care. Our team works hard every day to deliver an excellent experience for our patients, and we are looking for people who share that commitment.

The Role

The Clinic Support Specialist provides clerical and administrative support to PGC's Provider Professional Clinic. This is a patient-facing role that keeps the back end of our clinic running smoothly, from checking patients out and handling post-procedure communications to coordinating with external institutions and managing record requests.

This is a great opportunity for someone who is organized, detail-oriented, and comfortable in a busy clinical environment.

What You'll Do

• Manage patient check-out, ensuring a smooth and professional experience at the end of each visit
• Prepare and send post-procedure written communications to patients and referring providers
• Coordinate and reconcile schedules with external institutions such as Maine Medical Center
• Process medical record requests in accordance with PGC policy and applicable privacy regulations
• Assist with special projects and other duties as assigned

What We're Looking For

• High School diploma or equivalent required; two or more years of related experience preferred
• Healthcare or medical office experience is a plus
• Active BLS certification required (or willingness to obtain within 90 days of start)
• Strong attention to detail, especially when managing patient information and records
• Organized and able to manage multiple tasks without losing track of the details
• Professional and compassionate in all patient interactions
• Comfortable working independently with minimal supervision
• Proficient with computers and standard office software; ability to learn new systems quickly
• Discreet and trustworthy in handling confidential patient information

Why PGC?

• Join a respected, patient-focused team at one of Maine's leading gastroenterology practices
• Stable, privately owned practice with a collaborative and supportive work culture
• Meaningful work, as your role directly supports the patient experience every day
• Competitive compensation and benefits

If you are organized, reliable, and ready to contribute to a team that puts patients first, we want to hear from you.

Apply today and join the PGC team.

Electronic Monitoring Notice Portland Gastroenterology Center uses electronic monitoring of its computers, phones, and systems to protect patient privacy, keep systems secure, and follow the law. Phone calls on our phones are recorded. We will explain this during the interview process, and employees receive a written notice every year.

Portland Gastroenterology Center is an equal opportunity employer. We welcome applicants of all backgrounds, and we make hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. We provide reasonable accommodations for applicants with disabilities.