DC SITE OPS MANAGER

Job Description

Job Description

Duties and Responsibilities:

• Enforce all Company, OSHA and other applicable procedures and standards
• Develop and implement strategies, policies, and procedures to ensure operational efficiency.
• Monitor and analyze operational metrics and KPIs to identify areas for improvement.
• Optimize supply chain processes and manage relationships with vendors and suppliers.
• Implement systems and processes to improve productivity, quality, and customer satisfaction.
• Lead and mentor our team of professionals by setting clear goals, providing regular feedback, and developing their skills.
• Handle escalated customer issues and resolve conflicts effectively.
• Prepare and present reports on operational activities and performance metrics to senior management.
• Manage resources such as personnel, equipment (owned and rented), and materials to ensure they are used efficiently and effectively.

• Direct oversight, training and development of crew
• Know the contract scope including standard and special provisions, technical specifications, and scheduling milestones

• Purchasing, reporting, and approval authority as defined in MP Authority Matrix
• Complete all administrative documentation in a timely and accurate manner (safety audits and observations, final review of production, manage change orders, prepare bills for accounting)
• Promptly complete authorization of all invoices, receipts, and fuel charges
• Improve personal, technical, and supervisory skills through personal development plans and offered trainings
• Represent and promote the company’s mission, vision, and values
• Safety training as required by position
• Perform other duties as assigned

Data Center, Telecom, and Connectivity Infrastructure Responsibilities:

• Provide operational oversight for fiber infrastructure, structured cabling, outside plant, inside plant, network deployment, pathway, rack, cabinet, and related connectivity work as applicable.
• Understand and enforce customer site requirements commonly found in data center and mission-critical environments, including access control, security procedures, housekeeping, documentation, safety expectations, and work-area coordination.

Essential Education and Qualifications:

• High School education or GED
• Valid Driver’s License
• Valid DOT health card
• Previous utility construction experience and management experience
• Data center, mission-critical, telecom, fiber, structured cabling, or connectivity infrastructure experience preferred
• Understanding of outside plant, inside plant, network deployment, pathway, rack, cabinet, fiber, or low-voltage connectivity work preferred
• Strong organizational and leadership abilities
• Excellent communication and interpersonal skills
• Analytical thinking and problem-solving skills
• Attention to detail and a high level of accuracy
• Ability to motivate and lead a diverse team
• Ability to read and comprehend instructions and correspondence
• Ability to use computer/electronic devices
• Able to read blueprints and follow job specifications and orders
• Proficient in MS Office Suite, including Outlook, Excel, Word, Project and PowerPoint

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be physically fit to endure the daily activity involved with the job
• Must be able to work in all weather conditions
• Must be able to lift up to 75 pounds
• Sit or stand at a desk/computer for long periods of time
• Focusing on a computer screen for several hours at a time

A person in this position must generate and use “Confidential Information”. As a management member, the individual is expected to keep such information confidential. “Confidential Information” means any information that is not generally known to the public, including but not limited to, employee information, company information, all manners of company communication (written or verbal), customer information, customer contacts, financial and other business information relating to the operation including all job information.

Benefits offered to eligible employees include medical, dental, vision, and supplemental life insurance, along with Paid Time Off, paid Holidays, traditional and ROTH 401(k) options with company match, employee stock purchase plan, education assistance program, employee assistance program, training and development opportunities, Telecommunications Industry Registered Apprenticeship Program, and a Commercial Driver’s License obtainment program.