Vice President of Business Intelligence

Job Description

Job Description

Description:

ABOUT THE POSITION

We are seeking a collaborative leader with business acumen, an experienced strategist in both b2c and b2b environments, and someone eager to build a department from the ground up.

The Vice President of Business Intelligence will play a critical role in accelerating growth for a storied WNBA franchise. Reporting to and partnering closely with the COO, this leader will build the organization’s business intelligence function from the ground up—establishing the systems, infrastructure, analytical frameworks, KPIs, and reporting needed to surface actionable insights, inform strategic decision-making across the business, and ultimately, drive revenue. The work will require both technical skills and the ability to be a great teammate who works with a wide range of stakeholders.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Strategic business analysis and business intelligence roadmap: establish, maintain, and evolve how the organization collects, manages, and delivers data & insights that serves key stakeholder groups (executive leadership, ticketing, corporate partnerships, and marketing).
• Business Intelligence Team Leadership: manage, via dotted line, ticket operations, corporate partnerships analyst, and financial planning analyst to ensure business intelligence needs are met for our priority revenue lines.
  • As the business grows, partner with COO on data team growth strategy, including budget priorities and staffing.
• Develop and implement BI systems & processes that serve business needs, with a priority focus on establishing structure and supporting efforts that drive revenue.
  • Strategize with and serve revenue department leads.
  • Lead development and deployment of data collection and analytics tools and data science approaches to analyze large data sets and uncover trends, patterns, and insights that deliver business value.
• Reporting & analytics: perform end to end reporting & analytics, including executive level reporting, revenue line reporting, league reporting in collaboration with finance team, and ad-hoc analysis requests.
  • Maintain and expand automated foundational business reporting dashboards in Tableau to support leadership team decision making.
• Lead organizational data integrity, cleanliness, security, privacy, and governance through collaboration across the company.
  • Leverage league trends and resources to inform market-specific actions.
  • Assess available database growth opportunities to support business objectives.
• Lead and support the organization in developing a data informed approach to decision making.
  • Proactively identify how Storm data and technology can be leveraged to drive decision making and business results.
  • Collaborate with HR on training and skill development for staff.
• Act as the main point of contact for Business Intelligence technology, tools, and partners including but not limited to KAGR, Dynamics, Leap, Wolfcycle, Apollo.io, and more. Define scope and associated costs for future projects with these and potential new partners. Collaborate on vendor management with departmental experts on tools specific to revenue lines (e.g. Trak, Vozzi, Marketo, Business Central, Ticketmaster)
• Monitor data science trends, emerging tools and technologies, including artificial intelligence, and relentlessly pursue opportunities for improvements, driving efficiency, and incorporating automation.
  • This position will partner with the COO and executive leadership on the GenAI strategy for the organization.

Additional Responsibilities include the following.

• Support operations department teammates as needed, attend department and company meetings.

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

• B.A degree in finance, marketing, economics, math, statistics, data science or similar quantitative discipline. Post graduate degree preferred.

RELATED EXPERIENCE:

• 7-10+ years of business strategy and analytics experience
• 2+ years experience managing people
• Expertise in complex modeling, statistical forecasting, and segmentation methodologies, with the ability to apply them to revenue, ticketing, and fan behavior data.
• Proven experience architecting and overseeing enterprise data warehouse environments (Snowflake or similar), and building executive-facing dashboards and visualizations. 
• A track record of driving business impact through influence and collaboration with revenue departments in a multi-stakeholder, fast-growing, and dynamic environment. 
• Experience working in or with professional sports teams and/or leagues preferred. 

COMPETENCIES : 

• Translates insights into strategy and then into action 
• Ready to dive in on the ground floor of a business intelligence department at a rapidly growing company 
• Relentlessly measures efforts to support iteration and improvement 
• Clear and collaborative communicator who drives accountability 
• Team-oriented: driven to bring their best to help the team succeed 
• Ability to educate and influence leaders, managers, and staff
• Experience identifying, attracting, and developing highly motivated and successful analytics professionals 
• Approaches collaboration with humility, and is ready to meet teammates at their level of technology literacy 

SKILLS:

To perform this job successfully, an individual should be technologically fluent across many software platforms and operating systems.

• Advanced SQL experience required; Snowflake experience is strongly preferred. 
• Experience building and maintaining dashboards and recurring business reports; Tableau experience preferred. 
• Working knowledge of Python or R for analysis, automation, or modeling. 
• Experience with dbt or similar data transformation tools preferred. 
• Ability to work with data across CRM, ticketing, marketing, finance, and sponsorship systems. 
• Strong understanding of data quality, metric definitions, documentation, and governance. 
• Familiarity with Microsoft applications, including Excel, PowerPoint, Dynamics, and Business Central. 
• Familiarity with AI-enabled analytics tools and the ability to identify practical opportunities to improve reporting, automation, and self-service analytics. 
• Ability to evaluate AI-generated insights responsibly, including validating outputs, protecting data privacy, and ensuring business definitions are accurate and consistent. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this Job, the employee may be required to lift and/or move up to 30 pounds. The employee may be required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to a loud and visually stimulating work environment. 

BENEFITS OVERVIEW:

The Seattle Storm offers a comprehensive benefits package to qualifying employees which includes medical, dental, vision, long term disability, life/AD&D, pre-tax transportation account, EAP and a 401k match. We also offer merchandise discounts, game tickets and a collaborative, team-oriented work environment.

ABOUT THE WNBA SEATTLE STORM ORGANIZATION:  

Force 10 Hoops, LLC DBA Seattle Storm is a storied franchise in the Women's National Basketball Association (WNBA), proudly boasting four WNBA Championships to its name. Our rich history and commitment to excellence have made us a force to be reckoned with in women's professional basketball. The Seattle Storm stands as a symbol of dedication, determination, and empowerment, both on and off the court. In 2024 we opened our Center for Basketball Performance which houses our team, front office and basketball operations staff.

Equal Employment Opportunity Employer  

Force 10 Hoops, LLC DBA Seattle Storm is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression. ? 

This organization participates in E-Verify.