E-Billing Specialist

About Davis Graham & Stubbs LLP — For over a century, Davis Graham & Stubbs LLP (Davis Graham) has ranked among the region's most prominent law firms, consistently offering quality legal services to emerging and established businesses of the Rocky Mountain West. The firm’s Denver location and intermediate size allow a close personal relationship with local and regional clients, while its technology and broad experience enable effective partnerships with businesses and investors worldwide. Davis Graham serves clients nationally and internationally, with a strong focus on corporate finance and governance, mergers and acquisitions, natural resources, environmental law, real estate, intellectual property, and complex litigation. Our lawyers have experience working with companies in the energy, mining, technology, hospitality, private equity, manufacturing, asset management, and aviation industries. Summary The E‑Billing Specialist is responsible for the accurate and timely submission of client invoices through electronic billing platforms to ensure compliance with client‑specific e‑billing requirements, and for the timely transmittal of client invoices via the BillBlast E‑Mailing module. This role partners closely with Billing & Collections, Client Account positions, billing attorneys, and legal assistants to resolve e‑billed invoice rejections, manage e‑billing rule sets, support the end‑to‑end e‑billing process from submission through acceptance and payment, ensure the submission/delivery of e‑mailed invoices to clients, and reconcile client contact information. Essential Functions Submit invoices through client e‑billing platforms in accordance with client guidelines and deadlines; coordinate with Billing & Collections Specialists; confirm successful transmission and track invoice status. Maintain and apply e‑billing rule sets (including platform rules, EM rules, and outside counsel guidelines) to reduce rejections and delays; resolve compliance issues such as timekeeper/task code requirements, narrative standards, and required attachments. Monitor submitted invoices for rejections, short pays, and other exceptions; research root causes, coordinate corrections, track and communicate rejection trends, and recommend corrective actions. Prepare and process appeals for reduced or denied e‑billed invoices; coordinate with attorneys and support staff to obtain required substantiation; maintain records of appeals and outcomes. Maintain client/matter profiles within e‑billing platforms; submit updated billing rates; perform e‑billing related matter and contact reconciliation; maintain ongoing data maintenance and platform updates. Prepare e‑billing status and exception reports; respond to ad hoc data requests; maintain e‑billing documentation; review metrics and trends to improve acceptance rates, timeliness, and process efficiency. Release invoices to be emailed to clients via the BillBlast Email module; confirm successful delivery; correct contact information; maintain documentation of attorney and client requirements. Assist attorneys with matter budgets; submit budgets; research budget rejections and coordinate resubmissions; submit accruals per client guidelines. Required Skills and Abilities Strong attention to detail, data accuracy, and ability to interpret client e‑billing guidelines. Experience with e‑billing platforms and common legal e‑billing formats (e.g., LEDES); experience with BillBlast is a plus. Analytical mindset with the ability to identify trends, diagnose issues, and resolve discrepancies through audit and root‑cause analysis. Clear, professional communication skills and ability to partner effectively with attorneys, legal assistants, finance teams, and clients. Ability to work independently and collaboratively in a fast‑paced environment, balancing accuracy with responsiveness and service. Proficiency with Microsoft Excel and Word; ability to create reports, track deadlines, and document procedures. Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive firm and client information. Strong organizational skills with a consistent focus on data quality, documentation, and process improvement. Positive attitude, strong work ethic, and dependable attendance. Supervisory Role None Work Environment This position requires working in a professional office environment with some ability to work from home. When working remotely, the employee must work from a home office and not a public location. Standard office equipment will be used. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Type and Expected Hours of Work Full‑time, benefit‑eligible position. Core business hours are Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility in start and end times and a minimum of two days in the office per week. Occasional overtime may be required, including early morning, evening, or weekend work as job duties demand. Required Education and Experience High school diploma or equivalent. Preferred Education and Experience Knowledge of accounting principles and practices as normally acquired through an associate’s degree in accounting or a closely related field, or an equivalent combination of training and experience. Three or more years of experience in a law firm billing, finance, or operations environment, with a strong understanding of client/matter setup and billing structures. Experience with legal billing software, Aderant Expert, and BillBlast. High attention to detail, strong analytical skills, and ability to manage deadlines and changing priorities in a service‑oriented environment. Other Duties Side duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity Davis Graham provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, transgender status, gender identity or expression, national origin, age, disability, marital status, genetic information, military status or any other status protected by applicable federal, state or local laws. Davis Graham participates in the E‑Verify program to confirm authorization to work in the United States. #J-18808-Ljbffr