Representative, Cargo Sales Accounts

Cargo Sales Accounts Representative

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

This job is a member of the Cargo Team within the Commercial Division. Responsible for heavy outbound phone solicitation with a proactive approach to generating and securing new revenue generation for the South America Region and over the Cargo Division. The individual will also be responsible for a number of accounts to develop and ability to grow new business as well as sales support for Outside Sales Managers. This role will begin as an inside sales position with the goal of developing into an outside sales role.

What you'll do:

• Maintains daily contact with KEY accounts that require follow-up support
• Assists with on-site sales calls with local sales reps to develop face to face selling skills
• Responds quickly to customer request for quotes, rates and special projects from Account and/or Regional Manager
• Utilizes selling skills and product knowledge to solicit business from potential shippers by phone to maximize sales productivity
• Pulls daily, weekly, monthly account information and have ability to review the information to assist in proactive selling and to create strategic sales generation reports
• Works closely with all areas within the Cargo Division to secure new opportunities and maintain existing business from global, key and local customers

All you'll need for success:

• Minimum Qualifications:
• College degree
• Previous telephone sales or customer service experience
• Knowledge of American Airlines Cargo products and services
• Preferred Qualifications:
• Strong interpersonal and organizational skills
• Ability to operate in a highly competitive, demanding environment and handle multiple tasks simultaneously

What you'll get:

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.