Executive Director

Executive Director

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families. DYFJ directly operates two secure detention facilities for Juvenile Delinquents, Juvenile Offenders and Adolescent Offenders whose cases are pending in Family Court or the Youth Parts in Supreme Court: Crossroads Juvenile Center in Brooklyn and Horizon Juvenile Center in the Bronx, where youth receive comprehensive services including medical, dental, mental health care, and education. The Executive Director of Operations works with a team of Detention managers and is responsible for the day-to-day oversight and operations of a 106-bed specialized secure detention facility in New York City. The facility serves youth between the ages of 16 through 17 charged with crimes in criminal and supreme court systems of New York. Specific duties include, but are not limited to:

• Assume executive level authority for facility-wide operations in the absence of the Associate Commissioner of Crossroad and other facility leadership.
• Direct and manage Group Services operations and personnel 24/7 and responds to emergencies.
• Directly supervises a team of Operations Managers to ensure appropriate supervision of and coordinate service provision to youth.
• Ensure regular scheduling of activities and supports safe movement throughout the building, including for education, programming, recreation, workforce development and other pro-social activities for youth.
• Coordinate with Court Services and Admissions teams to ensure youth appear for court and appointments as required.
• Ensure all incidents are properly reported internally and externally as required by ACS policy.
• Work with team of Group Services and ACS Police to ensure youth admitted to the facility are classified and housed safely.
• Uses statistical data and management indicators to develop operational improvement plans and ensures effective implementation.
• In coordination with ACS Police and divisional leadership, develops methods to improve safety.
• Ensure facility staffing levels follow regulations and remain balanced to minimize overtime.
• Co-facilitate internal Facility Level Disciplinary hearings

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.