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CX Excellence & Process Optimization Lead

Citizens Bank

Citizens Bank in Johnston, Rhode Island, is seeking a motivated Customer Experience Execution Professional. This role focuses on implementing initiatives to enhance customer interactions and satisfaction. The ideal candidate will possess strong communication skills, a passion for customer advocacy, and at least 5 years of relevant experience. Enjoy a hybrid work schedule of 4 days in-office and 1 day remote. #J-18808-Ljbffr Citizens Bank

Vacancy posted 1 day ago
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