Visitor Services Rep

Join Our Team at Henry Mayo Newhall Hospital

Your work here matters. Your career here thrives. Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital, that's not just a tagline it's the reality for every member of our team.

We're not just a hospital. We're the heartbeat of the Santa Clarita Valley a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we're looking for passionate, driven professionals who want to be part of something bigger than themselves.

Where clinical excellence meets cutting-edge care

Here, you'll work alongside an award-winning team delivering some of the most advanced medical services in the region, including:

• Comprehensive heart and vascular care
• Advanced stroke treatment
• Cancer care in partnership with Keck Medicine of USC
• Women's imaging and breast health services
• Emergency and trauma care
• Cardiac rehabilitation and wellness programs

As a key part of Los Angeles County's STEMI receiving network, we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab. We continuously invest in the latest technology and innovation which means you'll always be working at the forefront of modern medicine.

A culture you'll be proud to be part of

Our vision To Be the Most Patient-Centric Hospital Anywhere drives everything we do. But it's our people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence.

When you join Henry Mayo, you're not just accepting a job offer. You're joining a family that genuinely cares about our patients, our community, and you.

Located in beautiful Valencia, California

Nestled in the vibrant Santa Clarita Valley, you'll enjoy an exceptional quality of life both inside and outside of work with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home.

Ready to make your mark? Join the team that's been setting the standard for compassionate, innovative healthcare for nearly 50 years. Your next great chapter starts here.

Job Title: Visitor Services Representative

The Visitor Services Representative is responsible for welcoming and assisting patient visitors who come to see patients in the Postpartum and Labor and Delivery departments. One of their main roles is to assure that visitors are who they say they are and screen for appropriate visitation. This is done in a manner that supports an environment that is caring, supportive and safe.

What You'll Bring to the Team:

• Service oriented behaviors required

Licensure and Certification:

• Current BLS provider card
• Management of Assaultive Behavior certification within one (1) year of hire

Education:

• High school graduate or GED equivalent

Experience:

• 6 months experience in a customer service environment
• Service recovery skills preferred