Customer Experience Architect & Support Lead
Mercury
Mercury is a fintech company building a complete finance stack for startups, offering banking services through partner banks. Since 2019, Mercury has grown to serve over 300,000 startups and small businesses, with a culture that values diversity, belonging, and kindness. We are seeking a Customer Experience specialist to answer questions across chat, email, and phone, help customers use our product, and drive improvements by spotting issues and collaborating with engineering. #J-18808-Ljbffr Mercury
$100k - $230k
...growth partner for the world’s leading brands. We unite cutting-edge... ...executive technology experiences? We're looking for a dynamic... ...leader to oversee our Executive Support function across the Americas,... ...about delivering exceptional customer experiences and continuously...SuggestedWork at officeLocal area- ...mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI,... ...With at least 18 years of experience leading engineering teams, including extensive... .... Salesforce Certified Application Architect or Salesforce Certified Platform Developer...SuggestedFull time
- ...clients bring the most impactful customer experiences to life, and we do that in... ...Title: Life Sciences CRM Architect - Global Technology -... ...development, and solution design, supporting new business opportunities... ...consulting company that leads with outcomes to bring more...SuggestedLocal areaShift work
$119.8k - $234.7k
...Program ManagementDiscipline: Customer Solutions... ...-class, AI-powered customer experiences that accelerate adoption, strengthen... ...accelerators to identify and support the most promising startups.... ...customers and partners.The Architect-in-Residence - Startups role...SuggestedOngoing contractWork at officeLocal areaRemote workWorldwide$105.4k - $207.8k
...product propositions and services and transform the digital customer and Claim Adjustors experience. This is a great opportunity to be on the frontlines... ...modernize the claims experience. As Production Support Lead, you'll own L3 production support for ClaimBeacon, picking...SuggestedLocal area- Horizon3.ai seeks a strategic and hands-on Customer Support Programs and Supportability Lead. Partner with Customer Support, Product Management, and Engineering to enhance customer experiences and reduce support costs. Key Responsibilities: Own support programs, optimization...Remote jobFlexible hours
$13 per hour
...free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced... ...Ensures all crew members are Wowing the Customer through personal contact with customers.... ...in place for a smooth daily operation.* Supports the onboarding and ongoing training of...Hourly payFull timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$16.42 per hour
## Support Lead Part TimeApply: Rockway, NJ 07801: Part time: Posted Today: JR100612At Five... ...free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities,... ...Ensures all crew members are Wowing the Customer through personal contact with customers...Hourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$150k - $250k
...way they serve their customers. We help unlock value... ...consulting, and customer experience with agile engineering... ...Manager, Mobile Architect At Publicis Sapient... ...Engineering, you will lead the architecture, delivery... ...package. Flexibility to support work-life balance....Local area- ...commitment to prioritizing our "Customer First", we strive to ensure... ...Job Summary: The Customer Architect has a passion for fostering... ...relationships and maximizing customer experience. This dynamic role combines... ...with customer engineering (Support), Advanced customer...Flexible hours
$121k - $151k
.... If you’d like to work in a supportive, entrepreneurial environment,... ...fit right in.The Opportunity Customer expectations are evolving rapidly... ...are—delivering the right experience through the right channel at... ...our Customer Support Solutions Lead, you'll partner closely with...Casual workWork at officeLocal area$200k - $300k
...About Us Zendesk is a leader in customer experience solutions, dedicated to... ...focuses on optimizing customer support platforms, including Zendesk... ...a seasoned Senior Platform Architect with deep expertise in... ...Connect, AWS, and Zendesk. Lead Technical Strategy and Roadmap...Remote work- ...technology solutions that power our business and enhance customer experiences. As a Lead Architect at JPMorgan Chase in Consumer and Community Banking... ...help shape the future of our technology landscape and support your career growth. As a Lead Architect in Consumer...
$65k - $75k
...digital platform. We're looking for someone to join the Swish Customer Support team and build our customer support function for our new... ...quality standards, and escalation paths that deliver a seamless experience across every touchpoint. You'll be hands-on, creating a...Work at office- ...Customer Support Lead JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world... ...to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or...Remote workHome officeFlexible hours
- Rocket.net is seeking a Shift Lead Supervisor to hel p lead the WordPress Support team. This hands-on leadership role combines expert technical support... ...with management to maintain the exceptional customer experience Rocket.net is known for. The ideal candidate brings...Remote jobShift work
$284.32k - $355.4k
...worldwide to craft personalized customer experiences. Our dedication to remote-... ...as Twilio's next Senior Architect for Emerging Technologies... ...learning, and emerging tech. Lead technical direction,... ...change in their communities by supporting their volunteering and donation...Local areaRemote workWorldwide- Principal Solution Architect At Majesco, we believe in connecting... ...solutions that transform the customer experience, come join us! Majesco is seeking... ..., product owners and test leads to understand the business... ...wider audience / customer Support issue analysis and fix activities...Work experience placementRemote workFlexible hours
- ...manage distribution partnerships, negotiate terms, and drive cross-functional initiatives to improve enrollment economics and customer experience. Based in the United States, this on-site role offers a competitive base salary, comprehensive benefits, and opportunities to...
$150.55k - $210k
...performed anywhere in the U.S. Job Duties: Lead regional team of Customer Success Engineers in handling highly... ...-to-day operations of the customer support team, including ticket management,... ...the overall customer support experience. Prepare regular reports and dashboards...Remote work- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management...Flexible hours
- MaziCTools is seeking an experienced Remote Customer Support Manager to enhance our customer... ...Bachelor's degree, and proven success in leading remote teams. The position offers the... ...innovative policies and drive positive customer experiences. #J-18808-Ljbffr MaziCToolsRemote jobPart time
- Empower is seeking an overnight Customer Support Manager in the United States to lead a remote team of 4-6 agents reporting to the VP of Customer Experience. The shift is 12 AM-8 AM EST with weekend coverage, and training hours will follow during standard business hours...Remote workShift workNight shiftWeekend work
- MaziCTools is seeking a Freelance Sr. Executive for Customer Support in the United States. In this role, you will manage inbound chats and... ...ideal candidate has at least 3 years of customer service experience and possesses strong communication skills. Flexibility for night...FreelanceNight shiftWeekend work
- Customer Support Team Lead REMOTE | US About Us Property Leads delivers high-quality, motivated seller leads to real estate investors, and we're... ...with a track record of delivering an exceptional customer experience. Experience with the real estate industry is preferred....Remote work
- ...loses a loved one, the financial experience that follows is often slow,... ..., regulated market with real customer pain, real enterprise demand,... ...Visa. He then stayed on to lead Visa’s strategy across fintech... ...Ficus is hiring a Customer Support Lead to build and shape our customer...Contract workWork at officeFlexible hours
- JPMorgan Chase in New York seeks a Lead Architect to design high-quality cloud-native architecture for consumer and community banking tech. You will guide cross-functional teams, govern architectural decisions, and drive secure software solutions across multiple domains...
- ELEKS Product Design Office seeks a Senior Customer Experience Expert to design end-to-end CX and leverage agentic AI to streamline research synthesis, persona generation, journey analysis, and reporting. The role focuses on building reliable AI workflows that reduce manual...Work at office
- ..., detail-oriented individual to join our remote team supporting clients with coordination, updates, and general assistance for upcoming trips and experiences. The ideal candidate brings strong communication, customer service experience, and the ability to work independently...Remote job
- We are seeking a Travel Experience Support Coordinator to help clients prepare for their travel experiences. This role focuses on providing... ...Organized and detail-oriented Comfortable working remotely Customer service experience preferred Interest in travel Perks...Remote job
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