Manager, Learning and Development (IT)

Role Description

• People Leadership & Talent Development
  • Manage, coach, and mentor a dynamic team of learning professionals.
  • Oversee all employment activities, from hiring and performance evaluations to career pathing and succession planning.
  • Invest intentionally in people’s growth by creating an environment where teammates feel supported, valued, and empowered to continuously strengthen their technical training and facilitation skills.
  • Guide team and project calls, ensuring alignment on project statuses, new assignments, and strategic direction while keeping the team engaged, inspired, and informed.
  • Represent the Technology L&D team on external departmental committees, sharing insights, and driving alignment to ensure a cohesive learning strategy.
• Operational Execution & Program Management
  • Lead the deployment of learning programs for critical Technology initiatives.
  • Ensure training aligns with current best practices in corporate learning, digital transformation, and technology enablement.
  • Maintain rigorous oversight over all training deliverables, platforms, and internal/external team-facing documentation to ensure the highest instructional and operational standards.
  • Track, analyze, and report on department metrics.
  • Compile up-to-date dashboards to measure learning effectiveness and drive continuous process improvement.

Qualifications

• Bachelor’s degree in HR, Instructional Design, Business, Education, or equivalent experience.
• Minimum of four (4) years of experience in adult learning theory and training delivery in a corporate environment.
• Minimum of three (3) years of demonstrated people leadership and complex project management experience, with a track record of coaching teams and driving outcomes.
• Proven experience overseeing training for large-scale enterprise technology implementations and software rollouts.
• Strong analytical skills with the ability to build dashboards, track learning effectiveness metrics (e.g., Kirkpatrick model), and demonstrate ROI to business leaders.
• Exceptional consultative and communication skills, with the ability to build relationships, influence decision-making, and collaborate across all levels of a matrixed organization.
• Flexibility and willingness to travel up to 25%.

Requirements

• Success means you have established yourself as a trusted leader who not only manages complex projects but also elevates the people around you.
• You will have implemented systems that clearly tie learning outcomes to business metrics, demonstrating how your team’s training initiatives improve Technology adoption and, ultimately, clinical care.
• You will have fostered a culture of accountability and continuous improvement within your team, ensuring they are equipped to deliver high-quality, modern learning experiences that keep pace with DaVita’s evolving technology goals.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.