GM NSO Toledo - Quick Casual

Job Description

Job Description

Our Company is a casual, family-friendly restaurant concept built on Great Food and Great Service. It's a high-volume, from-scratch operation with a genuine sense of hospitality, community, and pride in every shift.

The Role

The General Manager is the person ultimately accountable for the full performance of the location: the P&L, the culture, the team, and the guest experience. The GM leads by example, builds a team of great people, and grows a positive reputation for the restaurant within the local community. It's a high-ownership role for someone who wants to run their own business inside a proven system, not just clock in and manage a shift.

What You'll Do

• Own full P&L responsibility for the restaurant, including sales, labor, food cost, and profitability
• Recruit, hire, train, and develop a leadership bench, including Kitchen Managers and Front of House Managers
• Build and protect a strong, positive culture that reduces turnover and drives team retention
• Set the standard for guest experience, food quality, and speed of service across every shift
• Ensure consistent execution of operational systems, health and safety standards, and brand standards
• Manage inventory, ordering, and vendor relationships to control cost without sacrificing quality
• Lead daily and weekly shift meetings to align the team on goals, standards, and priorities
• Track and report on key performance metrics: sales, labor, food cost, guest satisfaction, and staffing levels
• Build genuine relationships within the local community to drive brand awareness and loyalty
• Coach and develop the next generation of leaders, including grooming future GMs from within the team
• Write clear, ongoing notes and communication to keep the full management team aligned

What We're Looking For

• 3+ years of General Manager experience in a high-volume restaurant environment (QSR, fast-casual, or casual dining)
• Proven P&L ownership and strong financial acumen (labor, food cost, budgeting)
• A track record of building, developing, and retaining strong management teams
• Genuine, hands-on leadership style: someone who leads from the floor, not just the office
• Strong communication skills and the ability to stay composed under pressure
• A entrepreneurial mindset and comfort with full accountability for a location's success
• Open availability including evenings, weekends, and holidays as needed

What Our Company Offers

• Competitive base salary with incredible bonus structure
• Flexible scheduling and closed on major holidays
• Medical and dental insurance for eligible teammates
• 401k plan
• Paid training, paid time off, free shift meals and dining discounts
• A genuine path to multi-unit leadership for high performers
• A mission-driven culture with real opportunities to give back locally

#ZRTM

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality, has your consent to communicate via SMS text message moving forward. Terms of Service are available at Privacy Policy can be found at Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP