Support Manager

Job Description

Job Description

Support Manager

Pay: $65,000 - $70,000 per year  
Schedule:  Monday - Friday

Hours: 7:30am - 4:30pm

About the Employer-

We are a growing leadership development and professional coaching organization dedicated to helping leaders, teams, and organizations achieve greater effectiveness, engagement, and results. Through coaching, training, and development solutions, we partner with clients across a variety of industries to support professional growth and organizational success.

Our team is passionate about building strong relationships, delivering exceptional client experiences, and creating meaningful impact through leadership and personal development. As we continue to grow, we are seeking professionals who share our commitment to excellence, collaboration, and service.

Position Summary-

The Support Manager provides executive, operational, and client support for a growing leadership development and professional coaching organization. This role is responsible for coordinating client onboarding, scheduling, reporting, and administrative processes while ensuring a seamless experience for clients and internal teams. Working closely with senior leadership, coaches, and cross-functional departments, the Support Manager helps drive operational efficiency and effective communication across the organization. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, relationship-driven environment.

Essential Job Duties-

• Support senior leadership with scheduling, travel coordination, meeting management, and administrative tasks. 
• Coordinate client onboarding and scheduling for coaching engagements.
• Manage and maintain client information in CRM and coaching platforms.
• Assist with tracking leads, client renewals, and business development activities. 
• Provide administrative support to a team of coaches. 
• Prepare reports, track client engagement data, and help improve processes. 
• Collaborate with sales, marketing, and operations teams to support organizational goals

Requirements-

• Bachelor's degree or equivalent experience preferred.
• 2+ years of experience in administration, operations, executive support, or client services. 
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Experience with Microsoft Office, Outlook, Excel, and CRM systems. HubSpot experience is a plus. 
• Ability to manage multiple priorities in a fast-paced environment

Let us know you are interested!

Daynea Rangel 

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