Data & Business Process Analyst - Hybrid, Indianapolis, IN

Job Description

Job Description

Location: Indianapolis, IN 

Work Arrangement: Hybrid – 3 days in office, 2 days remote 

Schedule: Full-Time, 37.5 hours per week 

About aFit Staffing

At aFit Staffing, we believe great people power great organizations. As a woman-owned staffing company based in Indianapolis, we connect talented professionals with meaningful opportunities across government and commercial organizations. We value collaboration, accountability, and finding the right fit for both our clients and our candidates.

About the Role

aFit Staffing is seeking a motivated, analytical Data & Business Process Analyst to support a State of Indiana government organization focused on improving data quality, reporting, and operational efficiency.

This role is ideal for a self-starter who enjoys solving problems, improving business processes, and turning complex data into actionable insights. You will play a key role in maintaining the integrity of Salesforce data, enhancing Tableau dashboards, and supporting data governance initiatives across the organization.

The successful candidate will have the autonomy to identify opportunities for improvement, make informed decisions, and collaborate with technical and nontechnical stakeholders. This position also offers the opportunity to provide guidance and task direction to a data science intern.

If you enjoy taking ownership of your work, finding better ways to do things, and making a meaningful impact through data, we encourage you to apply!

What You'll Do

Salesforce Data Quality & Management

• Perform ongoing Salesforce data cleanup, including merging duplicate contacts, correcting inaccurate records, and standardizing account and contact information.
• Analyze datasets, downloads, and reports to identify data inconsistencies, anomalies, and duplication patterns.
• Create and maintain Salesforce contacts, accounts, and other records as needed.
• Help establish consistent data categorization standards and improve overall data integrity.
• Contribute to the development and maintenance of data dictionaries and data maps.

Data Governance & Process Improvement

• Support the development and implementation of data governance practices that improve data accuracy, consistency, and usability.
• Identify opportunities to streamline workflows and improve business processes related to data management and reporting.
• Document business processes, data standards, and recommended improvements.
• Evaluate existing reports to determine which are being used, which need improvement, and where reporting can be made more efficient.

Reporting & Visualization

• Build, maintain, and enhance Tableau dashboards and data visualizations ranging from simple to moderately complex.
• Implement and maintain appropriate data access controls, including row-level security and role-based permissions.
• Ensure dashboards and reports meet data privacy and access requirements.
• Translate data into clear, actionable information that supports organizational decision-making.

Leadership & Collaboration

• Provide guidance, mentorship, and task direction to a data science intern.
• Partner with program teams, IT, and leadership to understand reporting needs and deliver effective solutions.
• Communicate findings, recommendations, and technical concepts to both technical and nontechnical audiences.
• Independently manage priorities, identify problems, and take initiative without requiring constant direction.

What We're Looking For

Required Qualifications

• Hands-on experience working with Salesforce data, including data cleanup, record merging, and data quality analysis.
• Proficiency in Tableau, including dashboard development and visualization.
• Experience working with datasets to identify inconsistencies, anomalies, and patterns.
• Understanding of data access controls, including row-level security and role-based permissions.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to work independently, manage competing priorities, and exercise sound judgment.
• Excellent written and verbal communication skills, including the ability to explain data concepts to nontechnical audiences.
• Demonstrated leadership, mentoring, or informal team guidance experience.

Preferred Qualifications

• Experience with data governance frameworks, data dictionaries, data mapping, or data categorization standards.
• Experience documenting and improving business processes.
• Experience evaluating reporting effectiveness and recommending dashboard or reporting improvements.
• Experience collaborating with cross-functional teams and supporting organizational data initiatives.

Why Consider This Opportunity?

• Meaningful impact: Contribute to initiatives that help improve government operations, increase efficiency, and reduce costs for Hoosiers.
• Autonomy and ownership: Work in an environment that values initiative, independent thinking, and practical problem-solving.
• Flexible hybrid schedule: Enjoy a combination of in-office collaboration and remote work.
• Professional growth: Expand your experience across Salesforce, Tableau, data governance, and business process improvement.
• Collaborative environment: Work with a team that values straightforward communication, teamwork, and results.

Work Arrangement

This is a full-time, hybrid position based in Indianapolis, Indiana, with three days in the office and two days remote per week. The standard workweek is 37.5 hours.

Interested in Applying?

If you are a detail-oriented, proactive professional who enjoys improving data quality, developing meaningful reports, and making business processes more effective, we would love to hear from you.

Apply today through aFit Staffing to be considered for this opportunity!